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Inbound Customer Service Rep

Company: Kelly Services
Location: Clearwater
Posted on: September 5, 2019

Job Description:

Job Description

Kelly Services is recruiting for an Inbound Customer Service Representative for a Fortune 100 technology company in Clearwater, FL. You will provide telephone and e-mail support to customers in resolving more complex shipping, credit and returns issues.



  • *Work hours are Monday - Friday 11am - 8pm. Pay is $15.50/hr.**


    Responsibilities Include:



    • Creates service returns and all tasks associated with customer calls, e-mails, faxes, etc.
    • Assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
    • Provides the highest level of customer service at all times to internal and external customers.
    • Compose client correspondence.
    • Creates follow-ups with customers in order to provide the best customer experience.
    • Maintains notes in appropriate systems.


      Job Requirements:



      • Build solid, effective working relationships with clients.
      • Ability to multi-task, set priorities and manage time effectively
      • Strong phone and verbal communication skills along with active listening
      • Strong Excel and Outlook Skills
      • Customer focused
      • Associates degree


        As a Kelly employee, you-ll have access to world-class perks, including:



        • Kelly-sponsored Affordable Care Act health care coverage available to eligible employees
        • Group insurance options*
        • Service bonus plan
        • Holiday pay plan
        • Weekly electronic pay options
        • Online training campus that provides more than 3,000 free courses to help improve and develop skills
        • Exclusive online employee community
        • Employee assistance program available at no cost
        • Corporate discounts
        • Transportation Spending Accounts
        • Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.


          If you are looking to advance your career, you can apply directly to this posting or by emailing your resume to Karen.Stoll@kellyservices.com

          Why Kelly--?At Kelly

          Services--, we work with the best. Our clients include 95 of the Fortune

          100--- companies, and more than 70,000 hiring managers rely on Kelly annually to access

          the best talent to drive their business forward. If you only make one career connection today, connect

          with Kelly.About

          Kelly Services--As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

          around the world and have a role in connecting thousands more with work through our global network of

          talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

          Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

          Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

          committed to employing a diverse workforce. Equal Employment Opportunity

          is The Law.

Keywords: Kelly Services, Clearwater , Inbound Customer Service Rep, Sales , Clearwater, Florida

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