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Residential Sales Manager

Company: First Home Bank
Location: Clearwater
Posted on: January 11, 2019

Job Description:

Ensure compliant, lawful, sound and profitable production of mortgage loans with decreased volatility and improved production and net revenue. Maximize revenue from mortgages closed by First Home Bank. Ensure excellent Client service and meet service standards. Ensure the sales employees understand the culture and philosophy of First Home Bank and demonstrate expected behaviors. Duties and Responsibilities include, but are not limited to, the following:

  • Ensure the number of retail loans originated is =/> 90% of budgeted objective
  • Ensure net gain on sale is =/> 90% of budgeted objective
  • Partner with processing manager to ensure positive and proactive coordination between sales and operations in Branch
  • Create shared vision and objectives for the sales team
  • Foster collaboration and teamwork and create a sense of community
  • Working with the Production Manager establish clear performance goals and standards for sales team
  • Partner with compliance, audit, HR, mortgage operations, and marketing to ensure compliant, lawful and profitable mortgage loan production
  • Conduct weekly 1:1 pipeline meetings with all direct reports to identify and resolve issues, track & measure production metrics and performance
  • Identify strengths and development needs of sales staff and provide training as needed
  • Demonstrate the behaviors consistent with the Bank's expectations and set a personal example for others to follow
  • Create a high client service production model Qualifications and Requirements:
    • At least three years previous experience in a mortgage sales manager role
    • Multi-state mortgage lending experience
    • Previous experience managing a minimum of five direct reports
    • College degree or equivalent work experience
    • Mortgage banker certification preferred
    • Thorough knowledge of current mortgage lending regulations, communicative & sales skills
    • Knowledge of Microsoft Word, Excel, Outlook and PowerPoint
    • Problem solving skills
    • Good organizational skills
    • Must be able to maintain composure with difficult or irate customers
    • Promote a positive work environment
    • Must be detailed oriented
    • Ability to work in a fast-paced environment where changes to procedures are common
    • Ability to communicate in a respectful and assertive manner
    • Ability to multi-task and prioritize while speaking with customers
    • Proven decision-making ability
    • Ability to input and interpret data
    • Ability to travel throughout the First Home Bank footprint
    • Bachelor's degree preferred
    • NMLS registration required First Home Bank is an Affirmative Action/Equal Opportunity Employer and we encourage diverse, talented, qualified applicants to apply.

      Keywords: First Home Bank, Clearwater , Residential Sales Manager, Sales , Clearwater, Florida

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