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Customer Service Representative

Company: Molly Maid of St. Petersburg/Clearwater
Location: Clearwater
Posted on: July 29, 2022

Job Description:

Job DescriptionLooking for motivated Customer Service Representative!FULL TIME OPENING AVAILABLEWe are a top-rated company looking for a reliable, self-motivated, friendly professional to join our growth focused team!

Why Molly Maid?

  • Great wages can be earned
  • Bonus potential
  • Company car for work related duties!
  • No nights or weekends!
  • Paid holidays off with your family!
  • 401k
  • A great work environment! We care about our employees!Responsibilities:
    • Build sustainable relationships and trust with customers
    • Manage incoming service inquires via phone, email and other communication channels
    • Identify and assess customer needs to achieve satisfaction
    • Passionate about taking the extra mile to engage customers
    • Follow communication procedures, guidelines and policies
    • Provide accurate, valid and complete information by using the company methods, tools and scripts
    • Scheduling
    • Building and managing team's daily team schedules
    • Resolve customer complaints, provide appropriate solutions and alternatives
    • Keep records of customer interactions Job Requirements:
      • Must have a great attitude and be reliable
      • Possess above average ability to multi-task while maintaining integrity and quality of service
      • Strong interpersonal, oral and written communication skills
      • Strong phone contact handling skills and active listening
      • Proficient with computers and standard software packages (Word, Excel)
      • Ability to type a minimum of 35 wpm
      • Valid Driver's license
      • Must be at least 18 years of age Important Criteria:
        • Must be legally authorized to work in the United StatesWe are actively interviewing for this position - Apply today and our hiring manager will follow-up! Feel free to apply in person at 6260 39th Street N, Suite I, Pinellas Park, FL 33781 any time between 9:00 a.m. and 3:00 p.m.*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Keywords: Molly Maid of St. Petersburg/Clearwater, Clearwater , Customer Service Representative, Sales , Clearwater, Florida

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