Personal Lines Agent and Customer Service Rep
Company: MarineMax
Location: Clearwater
Posted on: May 12, 2022
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Job Description:
Job Description Experienced, licensed Property & Casualty agent
or 4-40 CSR able to represent Private Insurance Services in all
matters related to producing and servicing coverage for Boat,
Yacht, and Personal Lines insurance. Responsibilities include, but
are not limited to:Learning and understanding the agency's
insurance products.Receiving inbound phone calls and electronic
quote submissions.Completing applications and submitting to
insurance companies.Communicating with clients in email and over
the phone/video callsAnswering queries, dealing with customer
complaints.Advising clients on coverage questions.Endorsing
policies based on customer requests.Entering data into agency
management system.Managing quote process flow and follow
ups.Tracking required documents to complete client
files.Cross-selling other personal product lines including but not
limited to auto, home, and recreational lines.Reviewing,
remarketing, & processing of renewals when required.To ensure
success as a Personal Lines Agent and Customer Service
Representative, the candidate should have a friendly and
professional demeanor, excellent communication skills, and the
ability to stay calm under pressure. Position Requirements:High
school diploma or GEDPrevious experience or knowledge of the marine
industry or as an insurance CSR, underwriter, or similar
position.Friendly, up-beat, positive, and professional
demeanor.Excellent communication and interpersonal skills.Maintain
positive rapport with clients.A 'team player' willing to help
others whenever needed.Ability to simply explain detailed policy
concepts.Ability to work occasional weekends (work from home
acceptable)Bi-lingual in Spanish preferred.This is a salaried
position with flexible hours as well as possible remote working by
agreement.
Keywords: MarineMax, Clearwater , Personal Lines Agent and Customer Service Rep, Sales , Clearwater, Florida
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