Personal Lines Agent and Customer Service Rep

Company: MarineMax
Location: Clearwater
Posted on: May 12, 2022

Job Description:

Job Description Experienced, licensed Property & Casualty agent or 4-40 CSR able to represent Private Insurance Services in all matters related to producing and servicing coverage for Boat, Yacht, and Personal Lines insurance. Responsibilities include, but are not limited to:Learning and understanding the agency's insurance products.Receiving inbound phone calls and electronic quote submissions.Completing applications and submitting to insurance companies.Communicating with clients in email and over the phone/video callsAnswering queries, dealing with customer complaints.Advising clients on coverage questions.Endorsing policies based on customer requests.Entering data into agency management system.Managing quote process flow and follow ups.Tracking required documents to complete client files.Cross-selling other personal product lines including but not limited to auto, home, and recreational lines.Reviewing, remarketing, & processing of renewals when required.To ensure success as a Personal Lines Agent and Customer Service Representative, the candidate should have a friendly and professional demeanor, excellent communication skills, and the ability to stay calm under pressure. Position Requirements:High school diploma or GEDPrevious experience or knowledge of the marine industry or as an insurance CSR, underwriter, or similar position.Friendly, up-beat, positive, and professional demeanor.Excellent communication and interpersonal skills.Maintain positive rapport with clients.A 'team player' willing to help others whenever needed.Ability to simply explain detailed policy concepts.Ability to work occasional weekends (work from home acceptable)Bi-lingual in Spanish preferred.This is a salaried position with flexible hours as well as possible remote working by agreement.

Keywords: MarineMax, Clearwater , Personal Lines Agent and Customer Service Rep, Sales , Clearwater, Florida