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Inside Sales Rep

Company: Reading Truck
Location: Tarpon Springs
Posted on: May 12, 2022

Job Description:

Position Summary:
The Inside Sales Representative assists RT outside sales personnel and external customers with quotes. Inside Sales is a customer service and a technical role that requires significant knowledge of the requested product as well as the installation process.

Position Responsibilities:

  • Process all requests for quote provided by the outside sales team to define equipment cost, freight, sell price and lead time for each opportunity
  • Research previous build data including actual material, labor, work interruption reports and customer feedback in the creation of quotations
  • Investigate options for each specification using supplier catalogs, websites, and other sources to verify the cost and lead-time in the quote
  • Utilize the preferred supplier network to build quotations and contact suppliers directly for price concessions on larger opportunities
  • Assist the sales department with technical inquiries to facilitate an accurate design for our customers
  • Communicate directly with customers when required to clarify specifications or explain exceptions to their request
  • Create a complete bill of material including documented labor hours that ensures an accurate total estimated cost for the job
  • Develop working relationships with Purchasing and Engineering and involve as appropriate to ensure a smooth flow of information on all bills of material.
  • Complete quotes in a timely manner, continually updating the system and the sales representative if delays are anticipated
  • Become adept with the computer systems to utilize the appropriate quoting tools and methods to complete quotes in a timely and accurate manner
  • Respond to phone, e-mail and walk-in inquiries for quotes, orders, delivery dates, order status, chassis availability and order changes
  • Provide feedback and new ideas for improving the efficiency and effectiveness of the departmentFinancial Responsibility
    • No cost center responsibility; no profit & loss responsibilityPosition Qualifications & Requirements:Education:
      • High School diploma or GED
      • Associate Degree preferredExperience:
        • Minimum of five (5) years of customer service or sales experience in a manufacturing environment
        • Experience in the truck equipment, OEM automotive or similar industry - preferred
        • Strong communication skills, both verbal and written
        • Computer skills in Word, Outlook, and Excel
        • Manufacturing industry or background experience preferredCertification /License:
          • NoneSkills and Abilities:
            • Effective oral and written communication; excellent interpersonal skills
            • Ability to read and understand truck specifications and engineering drawings
            • Ability to manage multiple projects in a busy environment with urgent deadlines
            • Computer skills in Microsoft Excel, PowerPoint, and Outlook
            • Excellent organizational skills
            • The ability to collaborate with a multi-department teamSupervisory responsibilities:
              • NoneWork environment:
                • Professional office environment
                • Sedentary work with extended periods of computer use
                • Occasional work in warehouse/manufacturing plant
                • Must be able to wear required Personal Protective equipment (PPE)Travel:
                  • Minimal (10%-15%)#LI-DP1 INDDP

                    Reading Truck, LLC does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, ancestry veteran status or any other status protected by law.

Keywords: Reading Truck, Clearwater , Inside Sales Rep, Sales , Tarpon Springs, Florida

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