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Inhouse Marketing/Concierge Agent

Company: Wyndham Hotel Group
Location: Clearwater
Posted on: December 4, 2019

Job Description:

Inhouse Marketing/Concierge Agent Wyndham Destinations is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. Wyndham is seeking dynamic individual to complement and enhance their marketing team. The selected individual must have premier sales and customer service skills, ability to multi task and be a problem solver all while continuing an above and beyond attitude. What you'll do: The Marketing Concierge is responsible for providing signature concierge service for Wyndham Grand on Clearwater Beach and to help maintain Wyndham Destination's legendary commitment to excellent service. The position will also include the need to convert all qualified guests to tour our Wyndham Resort and pre-disposition them to purchase while providing customer service and area information. Must maintain a targeted tour production number and average sales volume. Concierge Duties: Perform duties as location concierge - Be professional in nature; be approachable - Provide excellent customer service to all guests - Keep location(s) engaging and stocked with collateral - Answer the phone providing information about the area, local events, etc - Represent the Company in an ethical, moral and professional manner - Display a high level of loyalty and self-discipline and high integrity - Interact favorably with all types of people, display excellent verbal communications skills - Adhere to the set work schedule and for being on time for work - Display a positive, courteous and respectful attitude towards the Company and team members - Act in a responsible and safe manner - Other duties as assigned Marketing Duties: - Maximize production of qualified tours from location - Communication with UA (InHouse) and CMP Marketing Management teams Minimum Qualifications Required: - Give Above and Beyond service - Manual dexterity and mobility required - Meet and greet people in a friendly, outgoing, upbeat manner/ exceptional customer service skills - Excellent communication skills - Ability to work independently - Detail Oriented - Positive, enthusiastic and outgoing attitude - High degree of reliability and integrity - Ability to work independently and contribute as a team player - Presents oneself as a professional role model - Physical ability to stand upright on feet for extended periods - High School diploma or GED - Must have Sales or Marketing experience - OPC/CMP/Inhouse Marketing experience preferred Hours: Candidates must have the ability to work a varied schedule that will include weekends Marketing United States of America- Florida-Clearwater Regular Full-time WVC - Sales-Marketing Wyndham Destinations Nov 21, 2019, 2:42:03 PM

Keywords: Wyndham Hotel Group, Clearwater , Inhouse Marketing/Concierge Agent, Sales , Clearwater, Florida

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