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Field Service Technician

Company: Bio-Reference Laboratories, Inc.
Location: Clearwater
Posted on: November 19, 2022

Job Description:

We are looking for a Field Service Technician 40 hours per week in our Tampa, Florida area.Schedule: Monday Friday 9:00 AM 5:00 PMJob Summary:The Field Service Technician supports the IT operations organization by deploying, implementing and maintaining of customer facing technology solutions. The technician will also act as a liaison between the organization and customers in order to promote brand loyalty.Duties & Responsibilities:* Provide technical support by installing, servicing and/or repairing company IT solutions in the field.* Resolve maintenance and operational issues in the field.* Perform troubleshooting procedures.* Train end users on computer hardware, applications and other IT products* Field service technician must work well under deadlines and have problem solving skills* Respond to tickets in a timely manner* Document all work* Travel within designated territory and other territories as needed.* Experience and required skills:* Customer service experience* Field experience* General knowledge of computers and networking* Ability to teach others* Efficiency: prioritize tasks and time management* Proficient in Microsoft Office* Preferred Skills and Qualifications* Computer installation, networking and troubleshooting experience* Familiar with the workflow of a medical office* Teaching or training experience* Excellent verbal and written communication skills when dealing with customers* Ability to adapt to rapidly changing business requirements* Valid driver's license and good driving safety recordBioReference Laboratories is an Equal Opportunity EmployerEqual Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Bio-Reference Laboratories, Inc., Clearwater , Field Service Technician, Professions , Clearwater, Florida

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