OPS HUMAN SERVICES ANALYST - 1 1

Company: MyFlorida
Location: Clearwater
Posted on: August 7, 2022

Job Description:

OPS HUMAN SERVICES ANALYST - 64952378 1 1

Date: Jun 10, 2022

Location:

CLEARWATER, FL, US, 33762

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 635221

Agency: Department of Health

Working Title: OPS HUMAN SERVICES ANALYST - 64952378 1 1

Position Number: 64952378

Salary: $20.00 - $23.00 hourly

Posting Closing Date: 08/12/2022

Thank you for your interest in career opportunities with the Florida Department of Health in Pinellas County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

Street Medicine Coordinator

(OPS Human Services Analyst)

This position serves as the coordinator and provides eligibility assistance and support services for new street medicine initiative of the Health Care for the Homeless Program that will provide comprehensive primary medical, dental, and case management services to street homeless individuals. This position entails engaging with other health and social service provides as well as going out to the streets and into encampments to engage with the homeless population.

Your Specific Responsibilities:

+ Coordinate street medicine team locations, schedule, and services

+ Ensure communication among team members, both internal and from partner organizations

+ Facilitate team huddles

+ Coordinate ordering of medical, office and other supplies

+ Coordinate pickup and delivery of supplies

+ Drive medical van, ensuring arrival to and from sites as scheduled

+ Coordinate cleaning, maintenance, and fueling of van and equipment

+ Assist clients with navigation of services and resources

+ Conduct eligibility determination and enrollment into services based on established criteria

+ Confirm and updates client demographics

+ Coordinate patient appointments

+ Monitor patient referrals

+ Provide information on and refer individuals to public or private agencies and community services for assistance

+ Keep updated on community resources for individuals experiencing homelessness

+ Keep records and prepare reports as required

+ Maintain client confidentiality in accordance with Florida statutes

+ Demonstrate good interpersonal communication skills via in-person and/or telephone encounters

+ Use multiple computer applications to perform duties and keeps technical skills current which may include: NextGen, CareScope, HMS, Eaglesoft, and/or Change Healthcare

+ Adhere to established safety procedures and practices

+ Ensure medical record releases are completed and filed appropriately

+ Answer all telephone calls courteously and promptly with accurate information

+ Maintain resources for client information

+ Attend team and other meetings as assigned

+ Keeps supervisor and team members informed

+ Perform other related duties as assigned including emergency duty

Required Knowledge, Skills, and Abilities:

+ Ability to plan, organize and coordinate work assignments

+ Ability to use independent judgment and decision-making

+ Ability to work independently and manage one's own time and the time of others

+ Ability to use critical thinking

+ Knowledge of customer service principles

+ Ability to communicate effectively both verbally and in writing

+ Ability to develop and maintain effective working relationships

+ Skill in computer software programs used to facilitate job duties

+ Ability to follow instructions

+ Knowledge of medical terminology

Qualifications:

Minimum-

+ Valid Florida Driver License and access to reliable transportation

Preferred-

+ 1 year or more of program coordination experience

+ Experience working in a medical clinic environment, including knowledge of medical terminology

+ Three or more years of customer service experience

+ Three or more years of data entry experience

+ Three or more years of experience determining financial eligibility for services

+ Experience working with the homeless population

+ Experience providing services in an outreach setting

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Bayside Health Clinic and in the community

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

+ State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

+ Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com );

+ Flexible Spending Accounts;

+ And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market:Tampa

Keywords: MyFlorida, Clearwater , OPS HUMAN SERVICES ANALYST - 1 1, Professions , Clearwater, Florida