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IT Business Analyst II

Company: Integrity Marketing Group
Location: Clearwater
Posted on: June 25, 2022

Job Description:

ABOUT INTEGRITY Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products with a data and technology focus. We are an omnichannel insurtech company innovating insurance with a singular purpose: to help people protect their life, health and wealth so they can make the most of what life brings. Headquartered in Dallas, Texas, Integrity is committed to making insurance simpler and more human, so everyone can plan for the good days ahead. Integrity's 5,500 employees currently support over 420,000 independent agents who serve the needs of more than 2.2 million clients annually. For more information, visit ABOUT INSURANCE ADMINISTRATIVE SOLUTIONS
Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize administrative workload, bolster their industry
expertise, leverage emerging technologies, and streamline operations. With strong industry knowledge, we deliver value to our customers by providing compassionate customer service, efficient processing, and quality results. Here at IAS, we embrace the fact that great things are only accomplished by working as a team. We believe that all of our employees have valuable input no matter the level. Our highly collaborative team environment offers each of our employees a place where they can excel. JOB SUMMARY: The Business Analyst (II) acts as a liaison between the Operations departments, Quality Assurance and Technical resources by planning, conducting and directing the analysis of complex business problems. He/she works to identify functional and technical requirements through gap analysis and process flows; Assists the business users in setting priorities; Assists Operations in developing and establishing consistent and effective business efficiencies. ESSENTIAL DUTIES & RESPONSIBILITIES (Other duties may be assigned as necessary.) :

  • Research, evaluate, and analyze data and work flow processes to develop business requirements and/or present recommendations on process improvement and new project requests
  • Facilitate meetings across multiple departments to ensure accuracy of business and user requirements, develop test scenarios, acquire user approvals, and coordinate training
  • Facilitate work sessions with technical resources and Quality Assurance to ensure all parties understand the business needs, and to discuss potential solutions, timelines, and any project dependencies
  • Work independently and lead assignments/projects of low to moderate complexity
  • Accept and manage changing priorities and address issues swiftly and professionally
  • Provide troubleshooting and analytical support to end users or other IT staff when necessary
  • Adopt the culture of responsibility and accountability for one's own and other team members' contributions to the success of the company
  • May be involved in QA/UAT activities
  • As needed, miscellaneous duties as assigned by management EDUCATION and/or EXPERIENCE REQUIRED: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
    • Bachelor's Degree in Computer Science, Information Technology or related field or equivalent experience in professional work preferred
    • 5+ years of experience as Business Analyst
    • Extensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements
    • Specific knowledge of Insurance Industry operations preferred KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
      • Act in accordance with established IAS Standard Operating Procedures and maintain confidential information
      • Demonstrate excellent written and verbal communication skills for varying audiences within the organization
      • Display flexibility with priorities within a dynamic work environment
      • Exhibit self-direction and proactive problem solving
      • Possess knowledge of commonly used concepts, practices, and procedures within the field
      • Demonstrate successful hands on project experience with varying scope and size
      • Use tact when expressing ideas or opinions to respond to objections successfully. Facilitation skills are preferred
      • Work to develop a broad technical knowledge of IAS Operational systems, processes, and procedures
      • Demonstrate knowledge of Microsoft Office, especially Outlook, Excel, Word, Visio, and PowerPoint Benefits:
        • Medical/Dental/Vision Benefits first of the month after hire date
        • 401(k) Company matching and contributions are immediately vested
        • 15 days PTO after 90 days
        • Referral program
        • 11 Paid Holidays
        • Employee Assistance Program
        • Tuition Reimbursement Schedule:
          • Monday to Friday
          • 37 hour work week Integrity and IAS are equal opportunity employers.


Keywords: Integrity Marketing Group, Clearwater , IT Business Analyst II, Professions , Clearwater, Florida

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