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Remote Salesforce Support Analyst Level 2

Company: VirtualVocations
Location: Clearwater
Posted on: June 23, 2022

Job Description:

A travel planning and arrangement company is in need of a Remote Salesforce Support Analyst Level 2.

Must be able to:
Resolve level 2 support cases for corporate users in all markets
Fulfil and resolve user support requests within a global case SLA
Manage global case queues to ensure adequate support coverage and handling of support cases
Skills and Requirements Include:

Ability to ensure design meets user and business needs
Ability to build requirements where Salesforce.com configuration is required
Ability to develop a plan for continuous personal development

Keywords: VirtualVocations, Clearwater , Remote Salesforce Support Analyst Level 2, Professions , Clearwater, Florida

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