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Business Analyst Supervisor

Company: FrankCrum
Location: Clearwater
Posted on: June 22, 2022

Job Description:

FrankCrum is a Top Workplace!FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 400 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation -insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity!The Role You'll Play to Create SuccessWe are happy to announce a full-time -Business Analyst Supervisor -position filled with many exciting opportunities! In this role, you will have the opportunity to impact the FrankCrum business everyday -by serving as a liaison between the business and the IT organization to meet the needs of the user. -

  • Manages, coordinates, and establishes priorities for the complete life cycle of IT projects including the planning, design, testing, and implementation of solutions designed to meet requirements.
  • Works with various business units (customers) to elicit and document requirements across business and IT teams across the organization.
  • Provides direction and technical guidance to selected team members; communicates job expectations and responsibilities; prepares and distributes progress reports to include the compilation of the monthly development team performance stats; manages risk and issues; corrects deviations from plans; and performs delivery planning for assigned projects and recommends plan of action to stakeholders based on observations.
  • Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
  • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
  • Collaborates with systems development and design personnel, including software programming and table, report, and panel design.
  • Recommends strategies, policies, and procedures by evaluating project outcomes, identifying problems, evaluating trends, and anticipating requirements. -
  • Identifies requirements for testing, develops test plans and scripts and coordinates test transmissions, as required Tests software.
  • Coordinates implementation of the system software, including conversion of data to the new system and works with application support personnel to resolves system problems.
  • Documents system specifications and notes any changes in procedure through technical reports. To include, collecting, analyzing, and summarizing information and trends.
  • Acts as liaison between systems software development staff, management, and system end-users to determine requirements and obtain sign-off.
  • Provides training and technical support to system end-users.
  • Follows up with internal stakeholders about completed tasks to ensure client satisfaction.
  • Maintains user confidence and protects operations by keeping information confidential.The Attributes We SeekKeys to success in this position include a -Bachelor???s degree in a related field or equivalent experience. -Five (5) years??? experience and skill in performing business analyses, documenting requirements, mapping processes, and managing other BA/QA resources.Strong knowledge of software platforms, business systems and database design practices. -Experience using Business Analyst tools to include, MS Office suite, use case development, QA for test case development, execution, and defect tracking/issue tracking software. -Worked in an Agile Project Management Environment (Scrum). -Excellent task coordination, time management and prioritization skills. -Proven project leadership, critical thinking, and business acumen. -Detailed awareness of the business context of a technical solution, including specific business goals associated with the project, how the project will meet goals and their own part in advancing goals. -PEO industry knowledge, payroll processing and/or employee benefits experience.Our Competitive BenefitsAlong with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:
  • Health Insurance is $0 paycheck cost for employee's coverage and only $150/month for family!
  • Dental and Vision Insurance
  • Short Term Disability and Term Life Insurance at no cost to the employee
  • Long Term Disability and Voluntary Term Life Insurance
  • Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
  • 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
  • Employee Assistance Program at no cost to the employee
  • Flexible Spending Accounts for Medical and Dependent Care Reimbursement
  • Health Savings Account funded by FrankCrum
  • Paid time off and holiday pay
  • Education reimbursement up to $5,250 tax free per calendar year
  • PTO cash out
  • Tickets at Work and access to the Corporate America Family Credit Union
  • Employee and client referral bonus program
  • Paid volunteer timeWhat's Special About FrankCrumFrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs -more than 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!If you want to play this role to positively impact our clients' day-to-day business, then -apply now!FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Keywords: FrankCrum, Clearwater , Business Analyst Supervisor, Professions , Clearwater, Florida

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