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CMP/OPC Supervisor

Company: Wyndham Hotel Group
Location: Clearwater
Posted on: November 12, 2019

Job Description:

CMP/OPC Supervisor Wyndham Destinations is currently seeking a CMP/OPC Supervisor in Tampa/Clearwater Beach, Florida. What you'll do The CMP Supervisor is responsible for supervising, training and motivating Community Marketing Program (CMP) staff. The main objective is to meet and exceed budgeted tour flow through training, motivation, and strategic scheduling of CMP staff. Responsibilities include, but are not limited to: - Provide assistance with field coverage to assist with approvals, guest issues, and all related situations. - Maintain tour flow and performance expectations established for the location that you are responsible for. - Adhere to qualification guidelines as established by company such as annual income, spousal attendance, possession of credit cards, etc. - Partner with vendors at work location. This includes maintaining effective communication with the vendor and the CMP team, executing on customer service initiatives and location requirements and representing the company to their established standards. - Provide specialized coaching for those CMA's that are at risk or have fallen below expectation to help increase site retention. - Manage daily activities and schedules of marketing personnel to exceed Budget, and Tour Flow expectations. - Motivate, inspire, and direct staff to exceed performance and compensation hurdles. - Monitor production and staff metrics. - Counsel and train staff to company standards for Customer Service and Count on Me initiative. - Develop and sustain positive, rewarding and collaborative work environment. - Recruit, interview and hire in coordination with site recruiting team. - Be willing to be on call, fill in for absences at their location. Qualifications: - Minimum of one (1) year Industry and Job Specific experience. - Bachelors degree in marketing or associated field preferred, but not required. - Excellent communication, motivational and leadership skills - Positive attitude; team player a must - Prior vacation ownership marketing experience is MANDATORY. - Experience working with people. Marketing United States of America- Florida-Clearwater Regular Full-time WVC - Sales-Marketing Wyndham Destinations Oct 28, 2019, 4:51:23 PM

Keywords: Wyndham Hotel Group, Clearwater , CMP/OPC Supervisor, Other , Clearwater, Florida

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