Manger, Operations Facilities

Company: Lincare Holdings
Location: Clearwater
Posted on: November 8, 2019

Job Description:

JOB DESCRIPTION

Procurement is a key input into the process where the selection of the best suppliers and the negotiation of the best commercial terms are critical to our business success. Depending on the dedicated category requirements, the jobholder will evaluate and ensure competitive supplier conditions, minimize the supplier related risks, and contribute the Procurement related information to the binding offer. As negotiations proceed and during the transition period, the jobholder will ensure congruence between the business needs, as well as the supplier terms and conditions. The transition period is often critical to the business case and may be subject to contractual milestones. During the transformation, the jobholder will coordinate and drive the procurement work stream, and will also drive the commercial improvement of the supplier contracts in order to encourage the sustainable commercial success of all opportunities.

The Operations Manager - Facilities is results driven and must possesses a tenacious desire to deliver flawless execution of Facility services (in-source or outsource) with the highest ethical standards. This position will lead and oversee the service delivery of the Facilities lease team and be based in Clearwater, Florida (Headquarters). This employee will be responsible for and oversee the strategy/process/operations and financials nationally for leased properties, as well as ancillary building related services not covered under the terms of our leased buildings. Success is measured through achievement of key performance indicators (fiscal as well as operational) and by ensuring business partner satisfaction nationally. This employee will manage and lead third party suppliers/contractors and hold vendors to rigorous performance standards. This position requires a highly motivated and ambitious candidate with a proactive, client focused mindset.

JOB RESPONSIBILITIES:

* Manage business relationships and ensure satisfaction within Lincare by providing a seamless interface with team members, senior leaders, and business partners

* Demonstrate leadership, responsiveness, and creativity

* Provide a lead role in monitoring and increasing business satisfaction while overseeing the accurate and timely completion of tenant service requests

* Function with a No Surprises approach to communication, ensuring that key stakeholders remain informed

* Ensure sites are operated and maintained in compliance with minimum Lincare audit standards, as well as client, federal, state, and local requirements

* Transform existing operational practices to leverage Lincare/Industry tools, processes, relationships, best practices to ensure service delivery is high efficient and effective

* Manage third-party contractors/vendors and property owners who are engaged in operating and maintaining properties

* Develop, manage, and report on facility operating budgets for the assigned portfolio, proactively tracking variances and managing within target

* Develop monthly/quarterly variance reports on all operating budgets for each property on a timely basis

* Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors, and identifying additional efficiency opportunities

* Maintain employee work schedules, training, vacations, and paid time off, as well as coverage for absenteeism and overtime scheduling

* Accountable for the accuracy and timely updates to all systems data utilized for the account processes, procedures, and metrics

* Support EHS and Business Continuity programs including response, reporting, and remediation efforts with National Head of Safety



JOB REQUIREMENTS

EDUCATION AND EXPERIENCE:

* Bachelor s Degree or equivalent, and work experience in Facilities Management with a real estate organization/facilities management company along with responsibility for financial and operational performance (nationally)

* Strong skills in creating and monitoring SLAs and ensuring delivery via KPIs will be key

* Minimum of 5 years real estate/facilities experience required in the corporate environment, and/or third party service provider, or as a consultant

* Proven record of success managing large portfolio and/or multiple sites (nationally)

* CFM, FMA, CPM, RPA, or CSM designation is preferred

* Required to be proactive, adaptable, and responsive

* Experience managing and mentoring teams to meet and exceed client and account objectives

* Strong organizational and management skills to balance competing priorities

* Business acumen including financial management and planning must be able to manage within budget constraints

* Skilled at analyzing data/problems and developing effective response actions

* Computer proficiency with MS Office and Computerized Maintenance Management System (CMMS)

* Excellent verbal/written communication and presentation skills

* Experience managing and exploiting internal and external relationships at a high level

* Demonstrable influencing and leadership skills/ability to influence a diverse group of internal customers

* Experience dealing with and communicating to senior leaders (CEO/COO) and managers internally and externally

* Understand and modify the Lincare business strategy and how it relates to the optimization of relevant costs and business strategies

* Capable of drafting commercial terms and conditions and developing full contractual positions with vendors (in conjunction with the Legal Department)

* Demonstrate superior inter-personal communication skills with the ability to present cogently to a variety of audiences

* Manage strategic relationships with internal customers and vendors

* Comprehend the local, regional, and global procurement governance and processes, and ensure that all purchases are compliant

TECHNICAL SKILLS:

* Planning/Organizing

* Prioritizes and plans work activities to achieve success

* Sets and achieves goals and objectives

* Develops realistic action plans

* Professionalism

* Reacts well under pressure

* Keeps commitments

* Accepts responsibility for own actions

* Quality

* Demonstrates accuracy and thoroughness

* Looks for ways to improve and promote quality

* Applies feedback to improve performance

* Monitors own work to ensure quality

* Critical Thinking

* Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

* Analytical

* Synthesizes complex or diverse information

* Collects and researches data

* employs intuition and experience to complement data

* Designs work flows and procedures

* Judgment

* Is willing to make timely decisions

* Exhibits sound and accurate judgment in decision-making

* Supports and explains reasoning for decisions

* Includes appropriate people in decision-making process

* Project Management

* Develops and coordinates project plans

* Communicates changes and progress to internal users and supervisor

* Completes projects on time and budget

* Manages project team activities

* Quality Management

* Looks for ways to improve and promote quality

* Demonstrates accuracy and thoroughness

* Cost Consciousness

* Develops and implements cost saving measures

* Contributes to profits and revenue

* Conserves organizational resources

* Contractual Management

* independently develops, negotiates, executes, and administers all types of unique, complex, high risk, legally binding contracts for goods and services

Lincare is an equal opportunity, access, and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or

Keywords: Lincare Holdings, Clearwater , Manger, Operations Facilities, Other , Clearwater, Florida