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Inbound Call Center Representative

Company: Kelly Services
Location: Clearwater
Posted on: October 5, 2019

Job Description:

Contact Center CSR - Temp to Hire $12.50 p/h - Clearwater, FL

SUMMARY

Kelly Services in partnership with Bausch Health Companies is currently hiring a Contact Center Customer Service Representative for a Fortune 500 leader in the medical manufacturing industry located in Clearwater, FL. Position pays $12.50 p/h and is a temp to hire opportunity.

Training hours will be 9-5:30 Monday through Thursday, and then 8:30-5 on Friday

*Once training ends hours they would like you to work mostly be 9:30-6, but also be flexible when needed*

JOB DESCRIPTION



  • The Customer Service Representative we are looking for, will have a smile in their voice.

  • Previous experience in optics, and/or Customer Service call center experience of at least one year.

  • Handle incoming calls for contact lens products, listening to and responding to voicemails, enter orders from the phone, from emails, from faxes, as well as from our online store.

  • Relate product specifications, pricing, and policies to customers

  • Respond to customer inquiries regarding orders, credit status, and tracking of shipments

  • This position involves great listening skills, clear and concise speaking voice, and someone who is assertive, friendly, caring, and confident.

  • Must be able to work as part of the team as well as independently.

  • Enter verbal written complaints in Catsweb system for FDA compliance

  • Convert spectacle Rx and K s to appropriate contact lens

    REQUIREMENTS



    • One year experience with Optics working in an optical office, or selling glasses/sunglasses/Contact lenses in a setting of Customer Service.

    • Computer skills are a must, able to type 30WPM with correct spelling, and attention to detail.

    • High School Diploma or Equivalent

      How to Apply:



      • *This position is recruited for by a remote Kelly office and not being recruited by your local Kelly office. To be considered for this position please forward your resume to valerie.redman@kellyservices.com**Why Kelly--?As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping


        you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ

        each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly--At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a

        leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable

        a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety

        of workstyles, skill levels, and industries around the world.

        Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,

        individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Keywords: Kelly Services, Clearwater , Inbound Call Center Representative, Other , Clearwater, Florida

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