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Scaffold Operations Supervisor

Company: United Rentals
Location: Clearwater
Posted on: August 12, 2019

Job Description:

As a Scaffold Operations Supervisor at United Rentals, you'll perform scaffold erection and dismantle in a safe and professional manner. You will also perform maintenance, preventive maintenance and repair of a variety rental equipment and tools. You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management. Additional duties include the following: Recognize and communicate the need for tools, parts, and inventory Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily/job basis Record preventative and ready inspection completion Document parts and labor accurately Checkout, familiarize, and demonstrate a wider array of more complex equipment for customers Frequent lifting up to 25 lbs., occasional lifting up to 50 lbs., and seldom lifting up to 75 lbs Other duties assigned as needed Support Branch Manager in implementing actions to achieve financial objectives including revenue. Assist the Branch Manager in promoting an effective control environment by ensuring compliance with all company policies (including Branch Control Checklist) and maintaining the highest integrity and ethical standards. Support all aspects of sales and customer service to ensure world class service and operational excellence, including processing rental quotations, reservations and contracts in compliance with company policies and procedures. Establish new accounts and revive dormant accounts by determining customer needs and offering customer-centric solutions drawing from the full range of value-added offerings Maximize operational effectiveness and efficiency by ensuring that staff is trained and compliant with the Rental Flow Process; drive profitability by monitoring and controlling costs. May be responsible for day-to-day operational activities including opening and closing, cash drawer reconciliation and bank deposit, and others. Assist Branch Manager with implementation of new operational strategies and programs at the branch. Support, communicate and ensure compliance with all federal/state/local regulations within the assigned area. All other duties as assigned by Branch Manager. Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable. Provide leadership and supervision needed to consistently deliver world-class service to customers. Motivate, coach and train personnel. Responsible for employee communication and satisfaction, ensure compliance with processes and policies and provide guidance and coaching where needed. As assigned, schedule personnel and maintain accurate and up-to-date time & attendance records. Responsible for helping to resolve issues where staff needs assistance following the established escalation process. As needed, coordinate new hire on-boarding and employee on-going training. Where applicable, maintain productive labor relations with union steward and ensure compliance with labor agreement in force. Provide regular performance feedback. Reward and recognize employees to reinforce positive behaviors. Promptly develop and present individualized Performance Improvement Plans as needed. Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication. Aggressively promote, communicate, and implement all corporate, region and area safety objectives, policies, and procedures. - Ensure total compliance throughout all facility. Prompt incident/accident/near-miss investigations and resolution. Hold all associates and employees accountable for compliance and prevention. - Collaborate with all Safety officials and corporate risk management to ensure the support of prescribed safety programs, including audits, safety training, OSHA compliance, and DOT regulations. - Responsible for aggressive and continuous performance improvement in injury recordable rate and near-miss reporting. - Ensure all employees continually maintain all required operator/IVES certifications and licenses. - Maintain overall cleanliness of office, shop, yard, and common areas. RequirementsJob Requirements: High School diploma or equivalent Active applicable state class driver's license 1-2 years of experience repairing/maintaining vehicles and equipment; or trade school graduate Scaffold Erection and Dismantle Competent Must own tools applicable to position Solid verbal and written skills Strong teamwork and customer service skills Strong knowledge of schematics and diagrams United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Keywords: United Rentals, Clearwater , Scaffold Operations Supervisor, Other , Clearwater, Florida

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