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Solutions Associate

Company: Kelly Services
Location: Clearwater
Posted on: July 15, 2019

Job Description:

Job Description

Solutions Associate - Clearwater, FL

Kelly Services is recruiting for Solutions Associates for a Fortune 100 technology company in Clearwater, FL. Under the supervision of the Management team, the Solutions Associate

Work days are Monday thru Friday. Hours are between 8am and 7pm (8 hour shift). Pay is $16/hr. These are 6 month + contract roles.

Responsibilities Include:



  • Administration of Inbound Emails
  • Prepares email quote and promo requests, bids and special pricing
  • Responsible for administration of Customer Inbound Calls
  • Prepares and provides pricing
  • Answers customer questions on availability of products, and any shipping or service issues related to placed orders at a functional level
  • Provides order resolution
  • Enters order in system to ensure order placement is completed
  • Coordinates with other departments on vendor inbound call resolution by researching order status and communicating with customers and vendors
  • Account Management
  • Edits and maintains an accurate pipeline tracker with appropriate levels of customer service and follow-up.
  • Acts as a designated administrative point of contact for Vendor Partners, Customers, and internal resources.
  • Maintains expertise on Vendor-s company, products, programs, competition, and market to be able to answer inquiries in a professional and accurate manner
  • Maintains daily transactional engagement with the customer and internal partners
  • Releases systemic order holds
  • Continuing contact with the customer in support of post sales order resolution


    Job Requirements:



    • 2+ years of Marketing or Account Management experience
    • MS Office experience (intermediate level or above) on Word, Excel and Outlook
    • Excellent customer service skills
    • Bachelors degree


      As a Kelly employee, you-ll have access to world-class perks, including:



      • Kelly-sponsored Affordable Care Act health care coverage available to eligible employees
      • Group insurance options*
      • Service bonus plan
      • Holiday pay plan
      • Weekly electronic pay options
      • Online training campus that provides more than 3,000 free courses to help improve and develop skills
      • Exclusive online employee community
      • Employee assistance program available at no cost
      • Corporate discounts
      • Transportation Spending Accounts
      • Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.


        If you are looking to advance your career, you can apply directly to this posting or by emailing your resume to Karen.Stoll@kellyservices.com



        Highlights

        Fortune 500 Company with a great environment for employee growth and support.

        A supportive management team exists to help each employee meet their potential.

        Why Kelly®?At Kelly

        Services®, we work with the best. Our clients include 95 of the Fortune

        100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

        the best talent to drive their business forward. If you only make one career connection today, connect

        with Kelly.About

        Kelly Services®As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

        around the world and have a role in connecting thousands more with work through our global network of

        talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

        Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

        Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

        committed to employing a diverse workforce. Equal Employment Opportunity

        is The Law.

Keywords: Kelly Services, Clearwater , Solutions Associate, Other , Clearwater, Florida

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