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IT Support Specialist

Company: The Judge Group, Inc.
Location: Clearwater
Posted on: May 18, 2019

Job Description:

Location Clearwater, FL Description For immediate consideration, please send your resume to rkissingerjudge.com. - Robbie Kissinger This is supporting a large consulting firm's internal IT department. You will answer incoming phone and chat interactions with client service staff, document and report issues to IT leadership, demonstrate a professional communication style, both verbal and written. You will need to be able to team well with other IT help desk staff and the IT Engineering team in the effort to support all levels of staff, from Associate to Partner, with the utmost professionalism. Qualifications Must have strong written and verbal communication skills Experience supporting Microsoft Windows 10 operating system Experience answering phone and chat interactions with a professional demeanor in a fast-paced help desk Proficient in managing multiple tasks at one time and prioritizing said tasks Experience supporting Microsoft Azure, Office 365, and Microsoft technologies (SharePoint, OneDrive), and an understanding of Cloud computing is preferred Experience supporting Citrix XenApp, XenMobile, Netscaler Experience with Exchange Online, Outlook client support, and Active Directory Experience with Microsoft Intune Demonstrated ability to learn and document new technologiessolutions Experience documenting processes and procedures to comply with required NIST and IT standards Experience with Skype for Business andor Teams is a plus Experience with ServiceNow is a plus Experience with NICE inContact is a plus Experience working in an ITIL environment is a plus Contact rkissingerjudge.com mailtorkissingerjudge.com?subjectIT20Support20Specialist This job and many more are available through The Judge Group. Find us on the web at www.judge.com httpwww.judge.com

Keywords: The Judge Group, Inc., Clearwater , IT Support Specialist, Other , Clearwater, Florida

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