Policy Services - Temp

Company: Frankcrum Staffing
Location: Clearwater
Posted on: September 21, 2024

Job Description:

Policy Services Support - Temporary role

Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses

The Role You'll Play to Create Success

We are eager to announce a full-time, temporary, Policy Services Support position filled with many exciting opportunities! In this role, you will promote sales and client retention through excellent customer service by interacting with agents, customers, and service providers to provide the best service possible.

1. Ensures timely and accurate data entry of policy files.

2. Assists with customer service calls with agents, customers, and service providers.

3. Accurately processes work items received from agents, customers, and service providers.

4. Performs research to confirm eligibility for coverage.

5. Monitors e-mail box for communications from agents and customers.

6. Researches and reviews databases, reports, policy information and other on-line sources to perform required tasks.

7. Processes and services new and renewal business.

8. Processes change requests for coverage modifications, updates to policy, and process cancellations.

9. Reviews policy and payment requests for accuracy, integrity, and completeness.

10. Assists with agency and customer communications via emails, memos, and phone calls.

The Attributes We Seek

Keys to success in this position include detail oriented with ability to multi-task in a dynamic environment and comfortable working independently to complete tasks. A high school diploma is required. Experience in the insurance field is a plus.

#talrooprofessional

Keywords: Frankcrum Staffing, Clearwater , Policy Services - Temp, Other , Clearwater, Florida