Compliance Specialist
Company: FrankCrum
Location: Clearwater
Posted on: May 25, 2023
Job Description:
FrankCrum is a Top Workplace!FrankCrum, voted by its employees
as a Top Workplace in Tampa Bay for more than 10 years in a row, is
a Professional Employer Organization (PEO) based in Clearwater,
Florida. FrankCrum employs approximately 400 people who serve over
4,000 businesses by offering a full range of HR services, including
payroll, employee benefits, HR consulting services and workers'
compensation insurance. Our PEO is a family culture that encourages
people to feel at home, collaborate, and respect each other and we
live by our Pillars of Excellence which are Integrity, Prosperity,
and Affinity! -The Role You'll Play to Create SuccessWe are happy
to announce a full-time Compliance Specialist -position filled with
many exciting opportunities! In this role, you will have the
opportunity to impact the FrankCrum business everyday by promoting
sales and client retention through excellent customer service by
performing compliance and collections activities to resolve
non-performance, non-compliance, non-payment and disputed amounts
in a timely manner.
- Monitors and initiates communication with clients regarding
non-performance issues as well as violation of their contract,
policies, federal and state laws, and workers' compensation.
- Monitors a weekly Lapse Report to identify clients in jeopardy
of cancellation due to lapse and non-performance. Works directly
with client to bring the account back into compliance. -
- Provides reports and other information to terminated clients,
upon request.
- Performs low/suspicious payroll reviews to help mitigate risk
to FrankCrum.
- Corresponds with clients concerning billing or contract
disputes, questions and/or discrepancies and works with the client
to setup payment arrangements.
- Processes invoicing for compliance or collection related
charges.
- Composes and transmits collection letters to clients via email,
fax and US mail.
- Follows up on delinquent accounts by telephone, email, and
mailed correspondence to secure a satisfactory resolution to
outstanding balances.
- Documents all collection actions taken, including telephone
conversations, alternative financial arrangements, and
correspondence in Netwise.
- Monitors and reviews accounts in non-compliance and works with
the client and internal departments on a resolution.
- Processes terminations due to non-performance or
non-compliance; communicates with the client as well as the broker
to attempt resolution. -
- Monitors an Aging Report for FrankCrum entities and validates
past due balances. Works with the Accounting and Payroll
Departments on a resolution, as well the client directly. The
Attributes We SeekKeys to success in this position include one (1)
year experience working in compliance or a related field. High
school diploma or equivalent.Our Competitive BenefitsAlong with
this great opportunity, FrankCrum also provides exceptional
benefits from top carriers including:
Health Insurance is $0 paycheck cost
for employee's coverage and only $150/month for family!Dental and
Vision InsuranceShort Term Disability and Term Life Insurance at no
cost to the employeeLong Term Disability and Voluntary Term Life
InsuranceSupplemental insurance plans such as Accidental, Critical
Illness, Hospital Indemnity, Legal Services and Pet Insurance401(k)
Retirement Plan where FrankCrum matches 100% of the first 4% the
employee contributes, and the employee is immediately vested in the
employer matchEmployee Assistance Program at no cost to the
employeeFlexible Spending Accounts for Medical and Dependent Care
ReimbursementHealth Savings Account funded by FrankCrumPaid time
off and holiday payEducation reimbursement up to $5,250 tax free
per calendar yearPTO cash outTickets at WorkAccess to the Corporate
America Family Credit UnionEmployee and client referral bonus
programsPaid volunteer time -What's Special About
FrankCrumFrankCrum, a family-owned business-to-business entity
since 1981 made of several companies: FrankCrum Corporate (a
professional employer organization), FrankCrum Staffing, Frank
Winston Crum Insurance Company, and the FrankCrum Insurance Agency
- all based in Clearwater, Florida. This "family of employer
solutions" employs more than 400 people who serve over 4,000
clients throughout the United States. FrankCrum employees are
trained to deliver high value through exceptional customer service
and treat clients and coworkers like family. By living by our Brand
Pillars (Integrity, Affinity, and Prosperity) employees are
recognized at quarterly events for exceptional customer service and
milestones in tenure. -The FrankCrum headquarters spans 14 acres
and includes a cafe, subsidized for employees. Menus include
made-to-order breakfast, hot lunch options and even dinners that
can be ordered to-go, all at very affordable prices. The cafe also
plays host to monthly birthday and anniversary celebrations, eating
and costume contests, and yearly holiday parties. Through the input
of its own employees, The Tampa Bay Times has recognized FrankCrum
as a Top Place to Work for more than 10 years in a row! FrankCrum
also supports several community efforts through Trinity Cafe, the
Homeless Empowerment Program, Angel Tree, and Clearwater Free
Clinic! -If you want to play this role to positively impact our
client's day-to-day business, then -apply now! -FrankCrum is an
Equal Opportunity Employer that does not discriminate on the basis
of actual or perceived race, color, creed, religion, national
origin, ancestry, citizenship status, age, sex or gender (including
pregnancy, childbirth and pregnancy-related conditions), gender
identity or expression (including transgender status), sexual
orientation, marital status, military service and veteran status,
physical or mental disability, genetic information, or any other
characteristic protected by applicable federal, state or local laws
and ordinances.Powered by JazzHR
Keywords: FrankCrum, Clearwater , Compliance Specialist, Other , Clearwater, Florida
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