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Compliance Specialist

Company: FrankCrum
Location: Clearwater
Posted on: May 25, 2023

Job Description:

FrankCrum is a Top Workplace!FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 400 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity! -The Role You'll Play to Create SuccessWe are happy to announce a full-time Compliance Specialist -position filled with many exciting opportunities! In this role, you will have the opportunity to impact the FrankCrum business everyday by promoting sales and client retention through excellent customer service by performing compliance and collections activities to resolve non-performance, non-compliance, non-payment and disputed amounts in a timely manner.

  • Monitors and initiates communication with clients regarding non-performance issues as well as violation of their contract, policies, federal and state laws, and workers' compensation.
  • Monitors a weekly Lapse Report to identify clients in jeopardy of cancellation due to lapse and non-performance. Works directly with client to bring the account back into compliance. -
  • Provides reports and other information to terminated clients, upon request.
  • Performs low/suspicious payroll reviews to help mitigate risk to FrankCrum.
  • Corresponds with clients concerning billing or contract disputes, questions and/or discrepancies and works with the client to setup payment arrangements.
  • Processes invoicing for compliance or collection related charges.
  • Composes and transmits collection letters to clients via email, fax and US mail.
  • Follows up on delinquent accounts by telephone, email, and mailed correspondence to secure a satisfactory resolution to outstanding balances.
  • Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence in Netwise.
  • Monitors and reviews accounts in non-compliance and works with the client and internal departments on a resolution.
  • Processes terminations due to non-performance or non-compliance; communicates with the client as well as the broker to attempt resolution. -
  • Monitors an Aging Report for FrankCrum entities and validates past due balances. Works with the Accounting and Payroll Departments on a resolution, as well the client directly. The Attributes We SeekKeys to success in this position include one (1) year experience working in compliance or a related field. High school diploma or equivalent.Our Competitive BenefitsAlong with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:
Health Insurance is $0 paycheck cost for employee's coverage and only $150/month for family!Dental and Vision InsuranceShort Term Disability and Term Life Insurance at no cost to the employeeLong Term Disability and Voluntary Term Life InsuranceSupplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer matchEmployee Assistance Program at no cost to the employeeFlexible Spending Accounts for Medical and Dependent Care ReimbursementHealth Savings Account funded by FrankCrumPaid time off and holiday payEducation reimbursement up to $5,250 tax free per calendar yearPTO cash outTickets at WorkAccess to the Corporate America Family Credit UnionEmployee and client referral bonus programsPaid volunteer time -What's Special About FrankCrumFrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs more than 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure. -The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic! -If you want to play this role to positively impact our client's day-to-day business, then -apply now! -FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.Powered by JazzHR

Keywords: FrankCrum, Clearwater , Compliance Specialist, Other , Clearwater, Florida

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