Account Representative
Company: T S E INDUSTRIES INC.
Location: Clearwater
Posted on: January 17, 2023
Job Description:
Description: Starting Wage $17.00 to $18.00 per hour DOESUMMARY
Fast paced customer service and account management office in a
dynamic manufacturing environment. Handle inbound phone calls and
emails from new and legacy customer base to develop and maintain
customer relationships. ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties as assigned.
- Communicate with new and existing customer base by phone,
email, fax and occasionally in person to field manufactured part
requirements
- Utilize Epicor E-10 ERP software to input new quotes and
orders
- Read & interpret Solidworks CAD drawings with the assistance of
in-house engineering team
- Determine best materials for customer applications
- Act as liaison for all internal support departments including
engineering, production, procurement, accounting, shipping &
logistics, scheduling and management
- Participate in daily production meetings to prioritize job
schedule according to customer need
- Follow up on quotes not yet won
- Keep customers apprised of order status from time of inception
through ship date
- Work to meet budget target as communicated in daily sales
performance updates
- Definite emphasis on being a true team player in this unique
engineered polymer (think plastics and rubber) industry!
- Uphold customer service standards set by TSE as a true industry
leaderTeamwork is essential for TSE's continued success, so
Teamwork is an essential function of every employee's job. Teamwork
drives positive results every day. Teamwork promotes positive
customer relations and results in exceeding the expectations of our
customers. Teamwork benefits every employee since it grows our
business and increases our sales. With Teamwork, we all succeed.
Without it, we all suffer. Teamwork with co-workers in the same
department is just the beginning. Teamwork with every other
employee, department and division is the Teamwork that is required
to succeed. WE ARE TSE. Requirements: SAFETY TRAINING To perform
this job successfully, an individual must complete and maintain the
following Safety Training requirements.General Safety Orientation
QUALIFICATIONS To perform this job successfully, an individual must
be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. EDUCATION AND/OR EXPERIENCEOne year
certificate from college or technical school; or three to six
months related experience and/or training; or equivalent
combination of education and experience. LANGUAGE SKILLSAbility to
read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals. Ability to write
routine reports and correspondence. Ability to communicate
effectively. . MATHEMATICAL SKILLSAbility to calculate figures and
amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume. Ability to apply
concepts of basic algebra and geometry. REASONING ABILITYAbility to
apply common sense understanding to carry out detailed but
uninvolved written or oral instructions. Ability to deal with
problems involving a few concrete variables in standardized
situations. PHYSICAL DEMANDS The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing
the duties of this job, the employee is regularly required to use
their hands, fingers, and arms. Employee is regularly required to
talk and/or hear. Employee must be able to lift and/or move up to
50 lbs. The employee is expected to use a team lift approach or the
appropriate equipment for items weighing > 50 lbs. Specific
vision abilities required include close vision, depth perception
and ability to adjust focus. WORK ENVIRONMENT The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. The
employee must be able to work closely with others due to the fact
that there are several people in the office.
PI
Keywords: T S E INDUSTRIES INC., Clearwater , Account Representative, Other , Clearwater, Florida
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