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Remote Customer Support Specialist

Company: VirtualVocations
Location: Clearwater
Posted on: November 20, 2022

Job Description:

A safety communications company is searching for a person to fill their position for a Remote Customer Support Specialist.

Candidates will be responsible for the following:
Interacting with customers over the phone, via email and live chat
Managing customer tickets within our case queue
Maintaining a high level of professionalism
Must meet the following requirements for consideration:

1-2 years of experience in a customer support role in software is preferable
Familiarity with Zendesk, Slack, Excel, Outlook, or similar
Can communicate with professionalism and empathy as you work to resolve customer issues
Tons of energy, humor, compassion, and enthusiasm
The ability and desire to work in a fast-paced challenging environment

Keywords: VirtualVocations, Clearwater , Remote Customer Support Specialist, Other , Clearwater, Florida

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