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Telecommute Healthcare and Pharmaceutical Work Force Planning Coordinator

Company: VirtualVocations
Location: Clearwater
Posted on: November 20, 2022

Job Description:

A healthcare and pharmaceutical company needs applicants for an opening for a Telecommute Healthcare and Pharmaceutical Work Force Planning Coordinator.

Candidates will be responsible for the following:
Managing call volume and managing off-phone activities within a site
Determining appropriate staffing and adjustments required to deliver client service goals
Updating and maintaining information needed for Workforce Management (WFM) tools
Qualifications Include:

High School Diploma or equivalent
6 Months Call Center Experience
Basic skills in Microsoft Excel
Ability to manage call volume and manage off-phone activities within a site
Ability to determine appropriate staffing and adjustments required to deliver client service goals
Ability to update and maintain information needed for Workforce Management (WFM) tools

Keywords: VirtualVocations, Clearwater , Telecommute Healthcare and Pharmaceutical Work Force Planning Coordinator, Other , Clearwater, Florida

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