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Platform Specialist

Company: Knowbe4
Location: Clearwater
Posted on: January 12, 2022

Job Description:

KnowBe4, Inc. is the provider of the world's largest security awareness training and simulated phishing platform. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Tens of thousands of organizations worldwide use KnowBe4s platform to mobilize their end users as a last line of defense and enable them to make better security decisions, every day.

We have ranked a best place to work for women, millennials, and in technology nationwide by Fortune Magazine as well as #1 or #2 in The Tampa Bay Top Workplaces Survey for the last six years.

The Platform Specialist will support Channel Sales by conducting customer demos with the partner resulting in closed won deals. Partners registering new customer opportunities require support from us to demonstrate the platform and identify customer needs and next steps to winning the deal.


  • Working with the Partner sales team to demonstrate KB4 product offerings to their customers
  • Articulate the value proposition of KnowBe4s products and help the customer understand how it will improve their organizations security awareness training (and security overall)
  • Be an expert at discovering and identifying prospective customers pain points and needs
  • Take a consultative approach to help close new business consistently
  • Serve as a subject matter expert for KnowBe4's products to the partner sales team and customers of partners
  • Gain knowledge, insight and understanding from key decision-makers on the demo through discovery of customer needs and challenges
  • Promote and be well versed in KnowBe4s product offerings and promote the products and services
  • Build company credibility, brand value, and trust with our partners and their prospective customers
  • Maintain accurate and thorough records in for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with the Administration Policy
  • Meet assigned targets for monthly sales volume requirements and strategic objectives
  • Be proactive in assessments, clarifications, and validating customer needs
    • High school diploma required
    • Bachelors Degree in a relevant field a plus
    • Familiarity with standard concepts, practices and procedures within the IT Security Field
    • Experience with Salesforce preferred
    • Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
    • Fluent in English (written and verbal)
    • Excellent verbal and written communications
    • Excellent time management and organization skills
    • Strong collaborative and teamwork skills
    • Strong analytical, strategic mindset, and negotiation skills
    • Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of channel partners
    • Passionate about business and willing to go the extra mile
      Note: An applicant assessment and background check may be part of your hiring procedure.

      Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit

      No recruitment agencies, Jobble

Keywords: Knowbe4, Clearwater , Platform Specialist, Other , Clearwater, Florida

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