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New Patient Enrollment - Eastern/Central Time - WORK FROM HOME!

Company: CCS Medical
Location: Clearwater
Posted on: January 9, 2022

Job Description:

Overview:
More than a career - a chance to make a difference in people's lives!

When you have the power to make a difference in the health and well-being of others, every day is extraordinary.

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Work From Home Position (Eastern and Central Time Zones) - We Provide the Equipment.

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You will thrive in a fast-paced and dynamic environment where it's all about multi-tasking to get the job done. If you are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time you are a match for CCS Medical! - If you relate well to all kinds of people, explain things easily in ways that our patients can understand and listen attentively, and can hone in on the most important issues then.------.. this is the career for you!

Responsibilities:
As an Enrollment Specialist I, you will build, manage, and maintain overall Insulin Pump and CGMS patient care duties and customer relationships for the department including new patient sign-on and establishing and nourishing the relationship with inside sales, outside sales, provider contacts, and patients.

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What you'll be doing...

Builds and maintains strong, professional relationships with prospective patients, health care professionals, manufacturing partners and inside / outside sales force

Handles inbound and outbound calls from patients physicians and referral sources to ensure patient satisfaction, troubleshoot new and existing patient concerns, add services, verify and explain insurance coverage to patients

Achieves stated revenue goals, production, and performance objectives

Ensure all medical documents, patient accounts and files are updated, consistent and complete

Assesses patients' needs and coordinates with physicians' orders and insurance plans

Demonstrates accountability and responsiveness to the needs of the patients

Escalate recurring problem accounts or physician groups or other trends to management

Updates work flow for reporting purposes

Coordinates training with pump manufacturer or doctor's office

Maintains a high degree of confidentiality at all times due to access to sensitive information

Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements

Abides by all regulations, policies, procedures and standards

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What WE Bring to the Table:

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We offer a wide variety of insurance benefits after 60 days of employment (medical, dental, vision, short and long-term disability and life) with a large portion of premiums paid by the company, as well as paid time off within the first year. We also offer a 401(k) plan with a generous company match and vesting schedule, financial planning, competitive salary, and an EAP-Employee Assistance Plan. - Also, employees in this position have an opportunity to earn a monthly commission.

Qualifications:
What YOU Bring to the Table:

High School diploma or GED equivalent

Prefer minimum of one year prior health care experience

Must be able to successfully perform all the functions of an Enrollment Coordinator

Has a working knowledge of billing procedures, insurance reimbursement procedures and HCPC codes

Ability to analyze and correct accounts receivable problems

Proficient in Microsoft Outlook, Word, Excel, PowerPoint and computer literacy

Knowledge of government and commercial insurance payers as it relates to documentation of claims that are required before submission

Ability to understand Medical Records and terminology

Position requires evening and weekend availability

Strong attention to detail, multi-tasking, communication, and organizational skills are essential -

Demonstrated ability to accurately perform data entry and pay close attention to detail

CCS Medical is an AA/EEO employer. M/F/D/V

Keywords: CCS Medical, Clearwater , New Patient Enrollment - Eastern/Central Time - WORK FROM HOME!, Other , Clearwater, Florida

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