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Part-Time Host/Hostess

Company: CHS
Location: Clearwater
Posted on: May 3, 2021

Job Description:

Summary:

As a Host / Hostess you will be responsible for greeting all guests upon arrival and departure, and maintaining the flow of the restaurant, ensuring each guest has the best opportunity to enjoy their visit.

Position Type and Expected Hours of Work:

Part-Time - Must be available from 5pm to 9pm Wednesday through Friday and from 12pm to 3pm Saturday and Sunday. Flexibility in work hours preferred.
Essential Duties and Responsibilities:


- Giving each guest a warm and welcoming greeting and a fond farewell
- Creating room layouts for any reservation needs
- Answering the phone, taking reservations, and to-go orders
- Confirming guests have reservations and or are aware of the reservation policy
- Ensuring each guest is a member of the club and has a corresponding member number
- Seating tables in rotation so as not to overwhelm any server or section
- Seating tables with time in between to ensure kitchen does not receive too many orders at one time
- Ensuring every table is completely set and ready prior to a guest being seated
- Inviting guests to wait at the bar or in lounge area while table is being prepared
- Presenting each guest with required menus
- Taking a water order at the table
- Informing servers that the table is sat and what the water order is
- Informing guests who their server will be
- Informing kitchen of first sat/last sat tables, open menus, anticipated volume and any other pertinent information

Supervisory Responsibilities:


- Must be able to be self-motivated to complete additional tasks
Skills/Qualifications:


- Customer service focus
- Ability to work independently and as a team player
- General math skills
- Verbal communication skills
- Good at resolving conflict
- Maintain high energy level
- Ability to sell to customer needs
- Must maintain professionalism at all times
- Develop long standing customer relations
- Able to remember guests and pertinent guest information
- Able to be confident in position requirements and not easily moved by unreasonable customer requests
Education and/or Experience:


- High School Diploma preferred
Computer Skills:


- Basic software knowledge in MS Word, Excel and reservation system.
- Knowledge in a restaurant point of sale service platform preferred.
Environmental Factors/Physical Demands:


- Work is performed in a restaurant environment both indoors and outdoors. While performing the duties of this job, the employee is regularly required to have the ability to maintain active member and employee communication; May be subject to bending, reaching, kneeling, and stooping. May also be subject to moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds with assistance and objects in excess of 50 pounds with assistance. Stands, sits, or walks for an extended period.
In addition, the candidate for this position must own reliable transportation, have good conversational English skills, be punctual and present themselves in an appropriate manner for a Country Club environment.

Keywords: CHS, Clearwater , Part-Time Host/Hostess, Other , Clearwater, Florida

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