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Customer Service & Administrative Support - Firearm Company

Company: MCARBO
Location: Clearwater
Posted on: May 3, 2021

Job Description:

Customer Service & Administrative Support - Full Time Position - Well Rounded Team Player.Schedule is 8:00 am to 4:00pm | Monday - Friday.Pay based on experience, aptitude and ability to jump in at our level of intensity.Job description includes but not limited to: answering phones, order entry, filing, customer satisfaction, and sales support.Answering Phone Calls and Emails related to Customer OrdersUse Online Tools such as Shipstation, Slack, Monday, Gmail, Google DrivePay is based on experienceYou must have a can-do attitude and have good interpersonal skills.Growing Company with 30 Team Members seeks an energetic, reliable person in a friendly, small-company environment.Requirements include high school education (or GED), the ability to communicate effectively, high attention to detail, typing skills of 50 wpm or higher, follow detailed written instructions, use specialty equipment and able to lift 25-30 lbs.This position requires high attention to detail and organizational skills.Our Team Believes In:1.) Continuous Improvement to be the best version of ourselves each day.2.) Rolling up our Sleeves no matter your level in the organization to get the work done each day.3.) We believe in being honest with ourselves, our customers and each other.4.) Our customers rely on our ability to be creative and to think "outside the box".5.) Our work is our art and you will demonstrate attention to detail, pride and the highest quality behind every customer account and each project we work on.6.) We learn by experience and we are not afraid of failure if we're trying, learning and moving forward.Duties & Responsibilities:Answers customers requests via phone and email.Learn details for 300 different products.Use Online Tools such as Shipstation, Slack, Monday, Gmail, Google DriveProcess Customer Returns and ExchangesAssists with documentation updates and improvementsOperates equipment including: counting scale, ink jet printer, label printerTeam PlayerKeep detailed recordsCompletes projects and tasks on timeKeep a clean and efficient work station.Assist Team Members with unpacking, stocking and organizing inventory as it is delivered.Clerical DutiesMinimum QualificationsHigh attention to detail and qualityPositive friendly attitudeAbility to stay focused on tasksWilling to learn new technology and use it daily.Ability to perform repetitive tasks while sitting and standingMust have reliable transportation and a valid drivers license.Ability to sit or stand for long periods of time as neededMust be able to pass criminal background check and pass a drug test.Able to work a full-time schedule.Job Type: Full-timePay: Based on ExperienceAbout MCARBO - Since 2012, MCARBO has been designing and manufacturing American made Competition Parts for Superior Riflemen that demand Match Grade Performance & Accuracy out of their Firearms. We're a Veteran Owned & Operated Business that continues to Support the Constitution of the United States and those who protect and preserve the freedoms we happily enjoy on a daily basis. From the very beginning MCARBO has been radically changing the firearms industry with new and innovative solutions to eliminate heavy factory triggers and empower shooters to be deadly accurate. We take pride in the fact that all of our products are made here in America and we stand behind everything we make with a 100% Lifetime Guarantee.

Keywords: MCARBO, Clearwater , Customer Service & Administrative Support - Firearm Company, Other , Clearwater, Florida

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