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Director of Business Intelligence Solutions

Company: ZVRS Purple Communications
Location: Clearwater
Posted on: September 13, 2020

Job Description:

Director of Business Intelligence Solutions Location Clearwater, FL Job Code 3134

Purple Communications Inc. is a leading U.S. provider of video relay services (VRS), video remote interpreting (VRI), and on-site interpreting services. We give people who are a part of the Deaf Community, and organizations that employ them, the ability to communicate effectively and the freedom to make and receive calls anytime, anyplace and anywhere.

Role Summary This role will be responsible for crafting and executing a compelling vision for the delivery of information and analytics platforms with solutions to support key stakeholders. This position will help transform the business by continually utilizing data and analytics to improve operational and financial results. This position will manage the Data Warehouse team as well as the Advanced Analytics analysts. Will assist in developing the Strategic Roadmap for DWH and Advanced Analytics.

Primary Duties Gather requirements, create a technical design, document and implement solutions to satisfy business and development needs

Responsible for mentoring technical staff, as well as hands on contribution of project work

Lead advanced analytic team in mining and exploiting data to promote growth and achieve the business’s strategic objectives

Interact with senior leadership at a high-level concerning the alignment of the data warehouse and BI capabilities with long-term business

Use quantitative and qualitative techniques to assess a broad array of business issues and distill them into key items and proposed actions

Design and develop credible and robust KPI dashboards that help management understand and measure operational and financial performance

Build and implement various types of predictive models, segmentation strategies, optimization algorithm’s, and data mining analysis

Develop the strategic roadmap for analytic capabilities (i.e. measurement systems for sales/marketing/customer performance, simulation/forecasting methods, scenario planning) to drive business and customer outcomes

Assist in the development of internal policies and procedures (standards, controls and metrics)

Bachelor’s Degree in Computer Science, Information Technology or equivalent Industry experience required

10+ years of related Business Intelligence, Data Warehousing and analytics experience

Experience with database design best practices, including normalization, query optimization, referential integrity and logical database architecture

Must have a track record of leading/delivering Business Analytics solutions (i.e. customer analytics, data monetization, product optimization) Solid working knowledge of BI Center of Excellence and/or Analytics as a Service delivery and organizational models

Ability to quickly understand business requirements and transform user requirements into queried reports / stored procedures

Excellent communication and presentation skills, with the ability to clearly explain technical issues to a non-technical audience

Exceptionally detail orientated and ability to cross-check work to user specifications

Proficient working independently—with little direction—and as a supportive team member

Accustomed to fast-paced environments with simultaneous, high-priority tasks

Must be capable of performing in a dynamic environment, handling multiple tasks simultaneously with the ability to work on multiple projects at any time

Work environment Work is performed in a business office environment.

Position may require some travel.

Experience with the following is a plus Willingness to learn ASL and deaf community

Regulated industries work such as telecommunications, finance or related businesses

Working in a Software Development Lifecycle (SDLC) environment and using related tools

Use of version control (SVN or other tools/methodologies)

Defining and utilizing data warehouses and dynamic reporting (including but not limited to data modeling, ETL architectures, OLAP, drillable reports, star/snowflake schemas, etc.)

Dealing with database performance and scaling issues

Familiarity with NoSQL databases like MongoDB, Cassandra, and/or CouchDB

Using of SCRUM and Agile methodologies for iterative software development

Willingness to employ creative thinking to solve problems

Your perks will include Generous benefits package

Friendly work environment and supportive co-workers

Possible potential to work partially remotely (from home)

Work with the best of the best technical talent in the region and grow your career

Keywords: ZVRS Purple Communications, Clearwater , Director of Business Intelligence Solutions, Other , Clearwater, Florida

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