Technical Engagement Specialist
Company: VirtualVocations
Location: Largo
Posted on: May 3, 2025
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Job Description:
A company is looking for a Remote Technical Engagement
Specialist.
Key Responsibilities
Handle direct inbound calls from residential and business
customers, providing trouble support and assistance
Review and resolve scheduled trouble tickets, performing follow-up
testing and troubleshooting
Serve as the primary support liaison, addressing customer questions
regarding system configuration, product functionality, and
enhancements
Required Qualifications
High School Diploma or equivalent
Minimum of 2 years' relevant experience in customer service,
telecommunications, or technical support
Ability to work nontraditional schedules, including evenings,
weekends, and holidays
Must have DSL or high-speed internet service with specified minimum
speeds
Must meet all technical requirements prior to the first day of
training
Keywords: VirtualVocations, Clearwater , Technical Engagement Specialist, IT / Software / Systems , Largo, Florida
Click
here to apply!
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