Loaner Car Manager
Company: Lexus of Orlando
Location: Orlando
Posted on: June 27, 2025
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Job Description:
Loaner Car Manager Lexus of Orlando – Central Florida’s Premier
Luxury Dealership Lexus of Orlando is seeking a highly motivated
and professional Loaner Car Manager to lead our high-volume Loaner
Car Department. This is an excellent opportunity for an individual
with strong leadership skills, a commitment to exceptional guest
service, and the ability to thrive in a fast-paced environment.
Position Overview As the Loaner Car Manager, you will oversee the
daily operations of the Loaner Car Department. You will be
responsible for managing a team of Loaner Car Agents, ensuring a
seamless guest experience, maintaining fleet readiness, and
coordinating closely with the Service and Valet departments. This
role requires a hands-on leader with strong communication skills
and attention to detail. Key Responsibilities - Supervise, train,
and support Loaner Car Agents to ensure consistent performance and
high guest satisfaction - Oversee the check-in/check-out process
for all loaner vehicles - Ensure accuracy and compliance in guest
documentation and data entry into the Loaner Car Database - Monitor
and manage the condition, cleanliness, and availability of the
loaner fleet - Maintain open communication with service advisors,
valet team, and management to ensure timely vehicle handoffs -
Maintain scheduling coverage to support high-volume service traffic
- Perform administrative tasks, generate usage reports, and track
loaner vehicle metrics Qualifications - Minimum 2 years of
leadership experience in a customer service or automotive setting -
Must be at least 18 years of age with a valid driver’s license and
clean driving record - Ability to manage a fast-paced operation and
multitask effectively - Strong communication and interpersonal
skills - Excellent organizational and time-management abilities -
Computer proficiency, especially in data entry and basic reporting
- Friendly, professional demeanor with a focus on guest
satisfaction What We Offer - Healthcare: BCBS FL Medical, Dental,
Vision - Financial Protection: Allstate Life, AD&D, and
Disability Insurance - Retirement: 401(k) Plan - Time Off: Paid
Holidays (Christmas Day, Thanksgiving Day, Labor Day, Memorial Day,
July 4th, New Year’s Day) and Vacation Time - All benefits are for
full-time associates only and are subject to eligibility and
specific plan terms. Let me know if you'd like to post a companion
job listing for the Loaner Car Agents who will report to this
position, or if you’d like to include salary range, schedule
expectations, or growth opportunities.
Keywords: Lexus of Orlando, Clearwater , Loaner Car Manager, Hospitality & Tourism , Orlando, Florida
