Valet Attendant
Company: ABM Industries
Location: Clearwater
Posted on: May 24, 2023
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Job Description:
**Overview**
Provide professional, courteous and compassionate guest services
for patients, visitors, and guests while meeting the standards
outlined by TJC, ABM, and the Hospital. Assist the Operations
Manager in overseeing and coordinating all activities related to
the Valet operation. Proactively approach, greet and acknowledge
all customers in a friendly, professional manner and provide quick,
responsive customer service. Responsible for all other duties
assigned. Some positions require cash handling.
**Primary Duties:**
+ Coordinate traffic flow in valet lanes and hospital
porte-cochere
+ Maintain the front driveway congestion-free through traffic
control, monitoring illegal parking, and immediately store
vehicles.
+ Greet all guests; inquire about destination; give directions
+ Inform guest of Hospital valet and self-park options, relevant
services, hours of operation, and after-hours key retrieval.
+ Assist employee and transport van drop-off and pick-up of the
proper area for loading/unloading and direct deliveries to
appropriate area.
+ Organize next car parked and distribute keys to valet team.
+ Authorize valet breaks and communicate shift change needs
+ Predict and communicate traffic flow peaks and lot issues
+ Identify and arrange for extra support for extended wait
times.
+ Accurately tally and split the tip pool
+ Receive and receipt a variety of valet payments
+ Accurately prepare daily cash reports and reconcile cash, check,
HPS coupons, Hospital vouchers, and management approved
complimentary parking.
+ Project currency and coin requirements and re-order as
necessary.
+ During peak times, operate, park and retrieve all vehicles in a
safe manner by obeying all traffic laws, Facility policies, and
applicable pedestrian regulations.
+ Ensure each guest receives outstanding service by providing a
friendly environment, which includes greeting and thanking
everyone.
+ Assist each guest with car doors, wheelchairs/strollers and
belongings.
+ Keep work area clean of debris.
**Essential Knowledge and Skills:**
+ Able to act independently and make accurate decisions with
exceptional focus on attention to detail.
+ Ability to control flows of traffic and valet lanes.
+ High degree of attention required preventing injury to others and
damaging to vehicles when operating vehicles to and from
location.
+ Ability to demonstrate exceptional service and interpersonal
skills that are interpreted as positive and customer service
oriented.
+ Ability to calculate and balance numbers rapidly and
accurately.
+ Understand and respond appropriately to basic customer and
employee inquiries.
+ Ability to analyze and solve problems,
+ Must maintain confidentiality of patients, visitors, staff and
guests.
+ Ability to operate equipment in assigned area.
+ Ability to calculate and balance numbers rapidly and
accurately.
+ Ability to analyze and solve problems.
**Qualifications:**
+ Ability to communicate valet information and policies in a manner
easily understood by hospital patients and guests.
+ Ability to support and maintain expectations within policy and
procedure guidelines.
+ Ability to act independently and make accurate decisions.
+ Effective verbal and non-verbal communication skills.
+ Ability to work in an environment that is not necessarily
protected from weather and temperature changes with exposure to
hot, cold, wet, humid or windy weather conditions for long periods
of time.
+ Must be able to meet health requirements such as TB test,
Hepatitis screen, Rubella, etc.
+ Must be able to lift, push, pull objects up to 50 pounds with
reasonable accommodation, and exhibit full range of motion
including standing, bending, stooping, kneeling, reaching,
twisting, lifting, pushing, pulling, climbing, balancing and
crouching.
+ Ability to stand continuously and perform job functions for a
full shift.
+ Education minimum: high school diploma or equivalent
+ Read, write and communicate using English language sufficient to
perform job functions.
+ Applicants may be rejected if an interview or background check
reveals that the applicant has been convicted of a felony or
offense against property such as receipt of stolen property,
larceny, embezzlement, burglary or similar convictions.
+ Must pass a pre-employment drug test.
+ Must provide proof of eligibility to work in the United
States.
+ Must be 18 years of age and possess a valid drivers license with
a MVR criteria meeting company guidelines, if required.
+ Ability to operate a standard and automatic transmission, if
required.
REQNUMBER: 49053All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran.
Keywords: ABM Industries, Clearwater , Valet Attendant, Hospitality & Tourism , Clearwater, Florida
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