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100% Remote Customer Service Rep.

Company: Aston Carter
Location: Clearwater
Posted on: November 25, 2022

Job Description:

100% Remote, MUST LIVE IN FLORIDA OR TEXAS!A large marking company is hiring 65 call center agents.The pay is $17hr 100% remoteMust have open availability between 8am-12am EST Sunday - SaturdayDescription:

  • This role is responsible for handling inbound calls from customers about their rewards points. (50 - 100 calls per day)
  • This Marketing company is a third party company that is utilized by other customers to increase the loyalty of their customers.
  • Clients partner to have their redemption or rewards customers call in to get their prize or their points updates.
  • The intention of this call center is to increase the overall experience for customers, build rapport over the phone, and provide information about how many points they have, what they qualify for, etc.Great Candidates have the following skills:
    • A passion for customer service and helping people with their questions. No call center is required
    • Someone who likes to talk on the phone, understands they will be in a call center, but loves talking and helping people.
    • Has great job tenureTraining timeline:
      • 7 weeks and will run from 1/6/2023 - 2/24/2023 (NO TIME CAN BE MISSED DURING TRAINING FOR ANY REASON)
      • Training is 9AM-5:30 M-F EST
      • There are multiple shifts- must be available Sunday - Saturday/ 8am-12am EST - Schedules will be provided after interviewEmployee Benefits:Their vision is to create a fantastic experience for their external customers and internal employees.Incentives: Customer Service Week, Lunch with Leaders, Holiday Themed Activities, Monthly Bonuses (after going perm), Monthly Incentives.All-inclusive program focusing on mental, physical, emotional and financial wellness.Employee referral bonusIncremental Increases to vacation time8 fixed holidays, a floating holiday and 8 paid volunteer hours. 8 observed holidays are New Years Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving , Christmas Day.Vacation accruals at a maximum of 120 hours, accrued per pay period based on the number of hours worked per week. About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Clearwater , 100% Remote Customer Service Rep., Hospitality & Tourism , Clearwater, Florida

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