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Lead LPN Care Navigator- Admissions

Company: Suncoast Hospice
Location: Clearwater
Posted on: January 13, 2019

Job Description:

Position Description Empath Health is a nonprofit integrated network of care that provides expert, life-changing health care to those with chronic and advanced illnesses. Empath Health includes hospice, palliative home health and physician services, independent living assistance and day care for seniors, HIV services and advance care planning. Suncoast Hospice was established in 1977 by a group of volunteers who realized the value of hospice care and wanted to bring it to their community. As a member of Empath Health, we are a nonprofit organization that provides care, compassion and comfort to thousands of Pinellas County residents. We are currently seeking an experienced and compassionate Lead LPN Care Navigator to oversee, coordinate and participate in the Care Navigation Department's daily activities under the direction of the Care Navigation Manager. Responsible for coordinating service inquiries within the Empath Health Care Continuum and provides information regarding other community resources as appropriate. Maintains excellence in customer service by being caring, compassionate and responsive to the needs of patients, physicians, families and community agencies. Keeps patient/family-centered services at the forefront while providing excellent listening skills and empathy. Exceeds customer expectations. Mission: Through every step of every journey, we offer compassion through extraordinary care, hope through innovative services and inspiration through endless encouragement. Vision: To be the leader in life-changing health care. Position Requirements As a Lead LPN Care Navigator with Empath Health you must be patient/family focused, loyal, motivated and interested in serving your community. Other requirements of this role include: --- Education and/or Experience: Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training: or equivalent combination of education and experience. --- Maintain LPN license in accordance with State of Florida requirements. --- Excellent verbal and written communication skills with patients/families, providers, direct co-workers and peers. --- Excellent multi-tasking and critical thinking skills. --- Excellent typing and computer input skills. --- Knowledge of Microsoft Office products (MS Outlook, Word, Excel), Suncoast Solutions preferred. --- Knowledge of HIPAA compliance regulations. --- Basic knowledge of non-hospice related healthcare and community resources. --- Basic knowledge of medical terminology. --- Basic knowledge of healthcare reimbursement. --- Expected to assist (within reason) if Care Navigation coverage is needed outside of a normal shift. Empath Health wants your career to be as rewarding as possible. We provide our employees with numerous opportunities for growth, education and advancement. We offer competitive salaries, an excellent benefits package and peace of mind. Other benefits include: --- Health, Dental and Vision Insurance --- Group Term Life and AD&D Insurance --- Voluntary term life insurance --- Short-term and long-term disability --- Professional group liability insurance --- Paid Time Off --- Flexible spending accounts --- Retirement savings plan with employer match --- Mileage reimbursement --- Cell phone plan discounts --- Employee Assistance Program (EAP) --- Tuition reimbursement --- Local, state and national workshops and conferences --- Advanced certification courses --- Leadership development programs --- Much more Drug & Tobacco Free Workplace. Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees. EH We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Keywords: Suncoast Hospice, Clearwater , Lead LPN Care Navigator- Admissions, Healthcare , Clearwater, Florida

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