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MEDICAL FRONT DESK COORDINATOR

Company: Joseph Spine Institute
Location: Safety Harbor
Posted on: September 23, 2022

Job Description:

The Medical Front Desk Coordinator is responsible for providing a superior patient experience by cheerfully greeting patients, scheduling appointments, verifying insurance eligibility and benefits, collecting payments, and performing effective general front office duties. This position works Monday through Friday, 8am to 5pm and is based in Safety Harbor but will also cover our St. Petersburg location per clinical schedules. Training will take place in Tampa, Safety Harbor, and St. Petersburg locations.

ESSENTIAL RESPONSIBILITIES: Makes follow up appointments in AllScripts, allowing enough time for care between appointments. Prepares daily charts for physicians at least one workday in advance. Promptly greets patients with a warm smile upon arrival, checks them in, validates insurance, verifies completeness of paperwork, gathers images/records, collects co-payments/deductibles/co-insurances at time of service, and efficiently checks them out. Notifies clinical teams of patient check-ins to keep clinic running smoothly. Reviews all charts for completeness and accuracy, collects appropriate information, and ensures proper electronic filing of HIPAA protected health information by securely scanning and indexing documents. May place calls to hospitals and imaging centers to request related patient results and/or imaging. Reconciles End-of-Day cash, checks, and credit cards. Performs other related duties as directed or assigned. QUALIFICATIONS: High School Diploma Advanced office skills, Intermediate Microsoft Outlook, Phreesia, AllScripts PM, and EHR/EMR experience preferred 2 years medical front desk/customer service experience in a medical office, clinic, or hospital preferred Intermediate knowledge of neck and spine medical terminology required Exudes positivity and self-starts with a "can do" attitude Possesses an upbeat demeanor, is punctual, reliable, and collaborative with all personalities Works well independently and as part of a team Fluent in English, both verbally and in writing. Ability to effectively understand, follow, and communicate oral and written instructions in English. Must read, write, and speak English fluently to ensure clear work-related communication and patient safety. _JOSEPH SPINE INSTITUTE IS AN INCLUSIVE EQUAL OPPORTUNITY EMPLOYER_ Job Type: Full-timePay: $19.00 per hour

Keywords: Joseph Spine Institute, Clearwater , MEDICAL FRONT DESK COORDINATOR, Healthcare , Safety Harbor, Florida

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