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Assistant General Manager - Enzos Hideaway and Tunnel Bar - Patina Restaurant Group

Company: Delaware North
Location: Orlando
Posted on: October 19, 2019

Job Description:

The OpportunityPatina Restaurant Group is seeking a talented hospitality professional to take on the position of Assistant General Manager to directly oversee their restaurant---s daily operations and group of talented chefs, dedicated managers and team members. This representative will collaborate with the General Manager to hire, train, supervise front of house employees while monitoring their performance to ensure productivity and rapport. The ideal candidate creates an impeccable dining environment for all patrons at the highest sanitary and organizational standards. The Assistant General Manager will align communication between floor staff and kitchen staff to calibrate information about the restaurant---s menu, events, etc. He/she will handle all financial arrangements regarding purchase budgeting, sales, and employee expenditures. With these responsibilities come unlimited opportunity to grow as a hospitality professional--in Patina Restaurant Group---s friendly and enjoyable work environment with a healthy work life balance.Responsibilities

  • Partner with the General Manager to train and manage front of house service staff, ensuring consistent delivery of superior products and professional service within the standards of budget, policies, procedures, and quality.
  • Oversee daily shift responsibilities of all employees (floor service, side-work, sanitation, receiving, invoices and time cards).
  • Collaborate with General Manager to maximize sales potential and profitability including: promotions, guest satisfaction, monitoring product and labor costs, reviewing of financial information, etc. Work together to take action in correcting cost deviations.
  • Order and conduct monthly inventory of wine, liquor and other supplies.
  • Work closely and with all management staff; Establish open lines of communication between FOH and BOH at all times.
  • Monitor food and beverage quality and presentation at all times; notify Chefs and General Managers with any problems, concerns, or complaints.
  • Build rapport with restaurant guests and ensure an enjoyable and memorable experience.
  • Oversee repairs and maintenance of the premises; supervise any remodels.Qualifications
    • Must have a Bachelor---s degree or higher in Hospitality, Business, or other applicable specialization.
    • Minimum 3 years--- experience in a service position with supervisory responsibilities for a full service, high volume restaurants, hotels, or other food and beverage units with a similar capacity and clientele.
    • Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certifications required.
    • Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed.
    • Exhibit strong financial and computer skills; has experience working with and an understanding of P&L---s.
    • Possess strong communication skills to engage, educate and uphold utmost hospitality towards customers, fellow employees and leadership.
    • Maintain an entrepreneurial perspective in all endeavors increasing sales and guest satisfaction
    • Ability to--maintain poised and approachable during high-pressure circumstances.Equal Employment OpportunityDelaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.Who We AreTake your career beyond the ordinary---to the extraordinary, with Patina Restaurant Group and Delaware North.

      Company Description:

      Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915, Delaware North has global operations at high-profile sports and entertainment venues, national and state parks, destination resorts and restaurants and airports. With approximately $3 billion in annual revenue, the company---s 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Learn more about Delaware North, a global leader in hospitality and food service, at www.DelawareNorth.com.

Keywords: Delaware North, Clearwater , Assistant General Manager - Enzos Hideaway and Tunnel Bar - Patina Restaurant Group, Executive , Orlando, Florida

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