Senior Customer Business Director

Company: Disability Solutions
Location: Clearwater
Posted on: September 1, 2024

Job Description:

Join a team recognized for leadership, innovation and diversity


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THE BUSINESS

Honeywell International Inc. (NYSE: HON) is a global technology and manufacturing company that invents and commercializes solutions to address some of the world's most critical challenges. With a diverse portfolio spanning multiple industries, Honeywell is committed to introducing state-of-the-art technology solutions that improve efficiency, productivity, sustainability, and safety in high-growth businesses. Our broad range of products and services includes aerospace systems, building technologies, performance materials, safety and productivity solutions, and more. We leverage our expertise in software, hardware, and engineering to develop innovative solutions that enhance the quality of life for people around the globe.

With a strong commitment to inclusion and diversity, Honeywell fosters a culture of innovation, collaboration, and continuous improvement. We prioritize integrity, ethics, and workplace respect in everything we do. Our behaviors, such as innovating and creating value for customers, embracing transformation, and driving accountability, shape our performance culture and drive our success. As a global company, Honeywell operates in more than 70 countries and serves customers in over 150 countries. We have a strong presence in key industrial end markets and are dedicated to delivering exceptional customer experiences and driving sustainable growth.

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Honeywell Aerospace Technologies (AT) is a leading provider of innovative aerospace products and services. Our products and solutions are found on virtually every commercial, defense, and space aircraft in the world. We are committed to delivering cutting-edge technologies that enhance the safety, efficiency, and performance of the aerospace industry. Our aerospace business unit encompasses a wide range of products and services, including aircraft engines, cockpit and cabin electronics, wireless connectivity systems, mechanical components, and more. We are at the forefront of advancements in aviation technology, constantly pushing the boundaries to create healthier air travel, more fuel-efficient aircraft, and safer skies.

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With our high-speed Wi-Fi offerings, we enable seamless connectivity for passengers and crew, enhancing the in-flight experience and enabling real-time data transmission. Our solutions also contribute to more direct and on-time flight arrivals, improving overall travel efficiency. In addition to our core products, we provide value-adding services such as maintenance, repair, and overhaul (MRO) to ensure the continued reliability and performance of aerospace systems. Our facilities and expertise support the Federal government and agencies, further strengthening our position in the aerospace industry.

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At Honeywell Aerospace Technologies, we are committed to sustainability and environmental responsibility. We strive to develop technologies that reduce emissions, improve fuel efficiency, and minimize the environmental impact of aviation. With revenues of $14 billion in 2023 and approximately 21,000 employees globally, we are a key player in the aerospace industry. Our dedicated team of professionals works tirelessly to introduce state-of-the-art technology solutions that drive efficiency, productivity, and safety in high-growth businesses.

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THE POSITION

As a Senior Customer Business Director (CBD) here at Honeywell, you will be responsible for managing and leading new business opportunities with a defense original equipment manufacturer (OEM) for military aircraft. You will play a critical role in driving the strategic growth of the business by developing and executing comprehensive customer business plans.

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You will report directly to the Vice President of the Defense OEM (DOEM) Customer Business Team (CBT). This is a strategic leadership role responsible for overseeing and enhancing our customer business team operations. Your leadership and expertise in leading defense programs and managing new business opportunities will enable you to build strong relationships with customers and provide innovative solutions to meet their evolving needs. By guiding and mentoring your team, you will foster a culture of growth and operational excellence, positioning the company as a market leader in customer business management.

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The ideal candidate will excel at creating clarity, taking initiative to lead when necessary, and effectively prioritizing and communicating business team needs across departments. The ideal candidate will enable and facilitate business growth by removing barriers to success and ensuring seamless operations. They will be a proactive leader with strong problem-solving skills, excellent communication abilities, and a proven track record in execution and business growth. This role requires a high level of business acumen with the flexibility to adapt to both internal and external leadership dynamics. Building strong internal and external relationships will be vital to the success in this role.

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In this role, you will impact the business by developing and executing customer business plans, driving revenue growth, and maximizing customer satisfaction. You will collaborate with cross-functional teams to deliver value-added solutions and ensure the success of our customers. As a people leader at Honeywell, you will play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. You will continuously work to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.

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KEY RESPONSIBILITIES

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• Develop and execute the customer business strategy to drive customer satisfaction and loyalty
  
• Guide and manage a team of customer business professionals
  
• Work with cross-functional teams to identify and implement process improvements
  
• Analyze customer feedback and data to identify trends and areas for improvement
  
• Develop and implement customer business metrics and KPIs
  
• Ensure compliance with customer business standards and best practices
  
• Accountable for and able to guide complex global project teams
  
• Develop and continuously improve key processes
  
• Guide development of medium to long-term planning: Annual Operating Plan (AOP) or Strategic Planning (STRAP)
  
  
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  U.S. CITIZEN REQUIREMENTS
  
  Due to compliance with U.S. export control laws and regulations, candidate must be a US Citizen: a person who was born anywhere in the United States or its territories, including Puerto Rico, Guam and the U.S. Virgin Islands, or who obtained U.S. citizenship through naturalization.
  
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  YOU MUST HAVE
  
  
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  • Minimum of 15+ years of experience in customer business/program management roles
    
  • 10+ years of experience working with or for defense OEMs
    
  • 10+ years of experience leading military aircraft defense programs
    
  • Must be US Citizen with an active security clearance, top secret preferred
    
  • Bachelor's degree
    
    
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    WE VALUE
    
    
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    • Preferred Bachelor's degree required in Business or Engineering
      
    • MBA or Advanced Degree--
      
    • Strong business acumen
      
    • Excellent oral and written communication skills as well presentation skills
      
    • Proven ability to grow new business and execute programs simultaneously
      
    • Strong business acumen and understanding of cross-functional dynamics
      
    • Customer-focused mindset with a passion for delivering exceptional service
      
    • Leadership skills to inspire and motivate high-performing teams
      
    • Ability to effectively manage and influence internal stakeholders in a matrixed organization
      
      
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      #LI-HybridAdditional Information
      JOB ID: HRD240633Category: SalesLocation: 13350 US Hwy 19 N,Clearwater,Florida,33764,United StatesExemptDue to US export control laws, must be a US citizen, permanent resident or have protected status.Global (ALL)Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Keywords: Disability Solutions, Clearwater , Senior Customer Business Director, Executive , Clearwater, Florida