Assistant General Manager
Company: Green Thumb Industries
Location: Clearwater
Posted on: May 24, 2023
Job Description:
The Role
We're looking for an Assistant General Manager to support our daily
dispensary operations. Our perfect candidate is someone who enjoys
tackling the details of inventory, financial records, and safety
and security measures. We're seeking someone who can hire and shape
our local team of passionate team members and serve as an
ambassador to the larger community. A strong leader knows that
success is always a group effort and will excel at working with the
district leadership to help make sure Green Thumb is best in class
at every level.
Responsibilities
- Provide best-in-class customer service
- Lead the Patient Care team in accordance with GTI's mission,
vision, goals, and objectives
- Follow established policies for sales and customer service to
ensure customer satisfaction
- Maintain in-depth knowledge of every product and strain in the
store, as well as industry-wide product knowledge
- Responsible for monitoring and maintaining inventory levels,
ensuring an assortment of product, and communicating inventory
action items with the GM or Store Manager
- Assist all patients and customers in making the right product
choices by being knowledgeable of how different methods of cannabis
consumption affect our patients differently. Suggest dosage
starting points and upward titration for inexperienced
patients
- Complete and appropriately delegate (if applicable) tasks
assigned during scheduled shift, including:
- Correct cash handling and discount application
- Verification of proper paperwork, documentation, and ID for
patients
- Accurate use and maintenance of the Point of Sale (POS)
system
- Accurate and timely data entry of patient profiles in both the
POS system and the regulatory electronic verification
systems
- Assistance in verifying order deliveries for accuracy
- Security measures and safety compliance
- Maintenance of an organized and clean store
- Management of visitor log
- Maintenance of open communication with the management team and
other coworkers
- Reporting of team member issues or patient situations
- Work with General Manager and/or Store Manager to ensure retail
store operations run smoothly, properly, and in compliance with the
applicable rules and regulations, including: daily activities,
maintenance, and patient information for any reported issues and/or
complaints
- Work with the Store Manager and/or the GM to properly onboard
and train new Patient Care Specialists
Qualifications
- Bachelor's degree preferred
- Cannabis experience preferred
- 2+ years in a supervisory or management role in a retail
setting required, preference for specialty retail
- Inventory control experience required
- Must be proactive, with strong work ethic, attention to detail,
and strong communication and leadership skills
- Meet timelines consistently and be able to effectively work
under pressure
- Continuously open to constructive, developmental
feedback
- High level of interpersonal skills in a fast-paced, deadline
oriented environment, often working cross functionally
- Strong math skills
- Ability to use standard office equipment and computer software
including word processing, database management, spreadsheet
applications, and email
Additional Requirements
- Must be 21 years or older
- Must pass any and all required background checks
- Must possess valid driver's license or state ID
- Must be and remain compliant with all legal and company
regulations for working in the industry
- Must be able to lift, carry, and balance up to 30 pounds (100
pounds with assistance). This job function may include walking or
standing for extended periods of time, as well as stooping, bending
over, and/or crouching.
Keywords: Green Thumb Industries, Clearwater , Assistant General Manager, Executive , Clearwater, Florida
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