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Assistant General Manager

Company: Taco Bell
Location: Dunedin
Posted on: November 22, 2022

Job Description:

About the Job: Reporting to the General Manager, the Assistant Restaurant General Manager
manages a Taco Bell restaurant within the policies and guidelines of the company to
ensure customer satisfaction and profit maximization. The AGM will perform hands-on
work to train employees, respond to customer service needs, and model appropriate
behaviors in the restaurant. This role provides overall leadership through building a
culture of recognition while motivating the team with the goal of operational excellence.

The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and
motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and
Team Members
Leads performance management process for all employees in their restaurant
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Managers and Team Members
Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfill the needs of a $500k - $2.0m restaurant with average daily transactions of 300-700
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customers experience and meet Taco Bells customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and speed results and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant

Minimum Requirements Is This You? YES WE BELIEVE SO!! High School minimum, University Degree Preferred
0 - 4 years of operational management experience in the Quick Service
Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Strong analytical/decision-making skills
Basic personal computer literacy
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant

Why Taco Bell? - We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding peoples lives with Ms!

We are about more than just building restaurantswe connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
This job posting is for a position in a restaurant that is independently
owned and operated by a franchisee. This means your application will be
reviewed by the franchisee who will make any hiring decisions. If hired, the
franchisee will be your employer and is alone responsible for any
employment related matters.

Keywords: Taco Bell, Clearwater , Assistant General Manager, Executive , Dunedin, Florida

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