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Office Manager

Company: Evara Health
Location: Clearwater
Posted on: August 5, 2022

Job Description:

Job Description Evara Health strives to not only be the healthcare provider of choice, but also the employer of choice, one that offers you the opportunity to excel in your career and be a difference maker in the lives of the patients we serve. From competitive salaries and paid time off, to retirement plans and insurance, we make every effort to take care of our employees who contribute to the success or our company. Some of the many benefits offered include:

  • Medical, Dental & Vision Insurance
  • Short & Long Term Disability
  • Life Insurance
  • Employee Assistance Program
  • Paid Time Off/Holiday Pay
  • Wellness Program
  • Tuition Assistance
  • Career development/Growth opportunities
  • 403-B with Company Contribution Position Location: ClearwaterReports to: Director of Business Operations (DBO) Job Summary: Manages the planning and day to day operations of health center in accordance with directives of the DBO utilizing a patient centered medical home model; Pivotal in ensuring that the overall business operations of the office run smoothly and professionally Duties may include but are not limited to:
    • Participates in the process for care team selection, evaluation, coaching, discipline, discharge, recognition & reward, and scheduling in accordance with facility hours of operation
    • Assists the care team to achieve the highest quality of comprehensive health care services at the lowest cost. Includes actions to improve quality in conjunction with recommendations of the Quality Assurance committee of the Board of Directors
    • Monitors inventory and ordering of materials and supplies necessary to maintain optimal level of operation
    • Exhibits and promotes effective communication between departments, providers, vendors and patients.
    • Exhibits customer service consistent with organizational standards
    • Represents health center at meetings or public functions as needed or directed in the absence of the DBO
    • Liaison between health centers and the insurance agencies
    • Maintain and monitors Daily Cash Analysis; pre-bill for Medicare and Medicaid
    • Responsible for proper preparation and depositing of daily cash receipts, per policy: daily for large centers, every other day for small centers; monitor cash logs
    • Denial management and cash collections to achieve CHCP goals and standards
    • Effectively monitor employee hours; approve and submit payroll bi-weekly
    • Proficient in navigating and documenting in an electronic health record
    • Adheres to all accreditation agencies and Patient Centered Medical Home Standards
    • Primary Reviewer for all clinical annual reviews; will work with LPN Lead to complete
    • May be required to float throughout company locations or other departments, as needed; cover other Office Managers in their absence
    • Oversite of the fax folders process and procedure for prescription refills to ensure completion within 48 hours
    • Secondary Reviewer for all Front Office Staff annual reviews
    • Ensures corrective actions involving Center Staff is done in a timely manner
    • Performs supervisor audits for timeliness and accuracy
    • Performs Center audits on a regular basis to check compliance
    • Responsible for completing Occurrence Reporting within automated compliance program
    • Monitors the mandatory training of Center Staff within LMS
    • Coordinates and delivers monthly meetings with staff
    • Monitors facility maintenance and addresses any issues that arise with DBO
    • Closes the gap on any escalated patient grievances and updates DBO, as needed
    • Develops and maintains a strong collaborative relationship with the LPN Lead to include joint meetings, huddles and project collaboration Education and Experience:
      • Bachelor's degree in a related area of assignment and/or four years related experience
      • Previous medical front office and supervisory experience
      • Experience with medical office computer hardware & software applications Evara Health is committed to the principle of Equal Employment Opportunity for all employees, and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability or protected veteran status or any status protected by the law.

Keywords: Evara Health, Clearwater , Office Manager, Executive , Clearwater, Florida

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