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Supervisor of Case Management - Pasco

Company: Metropolitan Ministries Inc
Location: Holiday
Posted on: May 16, 2022

Job Description:

Job Title: Supervisor of Case Management - Pasco Department: Case Management Services Reports To: Senior Director of Case Management Services Status: Exempt Salary: $45,000 Job Functions: Provides supervision to assigned staff members working in the residential program in Pasco County. Provides clinical supervision to staff and Social Work interns. Provides in-office and mobile case management services. Functions as a liaison between clients, community service providers and program component staff. Participates in and provides leadership in the organization's performance & quality improvement efforts. Essential Responsibilities:

  • Selects, supervises and trains Case Management program staff. Responsible for completing employee evaluations and for ensuring that an effective employee development, discipline and recognition programs are implemented.
  • Provide mobile and office case management to families in the Pasco Housing Program, developing a treatment plan, coordinating all services for families, and directing clients to other areas of assistance.
  • Participate in staff and group meetings. Organize and run meetings for use in child and family related decision making.
  • Maintains client case notes, history, and data, utilizing best practices to keep client information confidential. Generates and compiles client outcomes and reports within Service Point and Excel for reporting for program. Keep confidential records according to the Code of Ethics.
  • Provides daily clinical support to staff with the Case Managers and social work interns. Provides weekly clinical supervision.
  • Serves as representative with community partners regarding the Pasco Residential program as needed.
  • Monitors ongoing progress and needs within the family and supportive services. Ensures families are linked to services and natural support systems as stated in the Family Support Plan.
  • Monitors progress of files for Quality Assurance on families.
  • Coordinate and Monitor Bridge of Hope Program.
  • Collects and reports on data for grants as needed on a monthly and quarterly basis.
  • Monitors, reviews and evaluates outcomes.
  • Works with the Director of Residential Services and Programs to monitor contractual agreements and coordinate staff training needs.
  • Attends meetings, training and conferences as directed. May serve on both internal and external committees as directed.
  • Participate in Metropolitan Ministries' holiday efforts. Participate in Bridge Builders and other fund raising events when needed.
  • Support the team in other tasks as assigned and attend all team meetings. Meet personal goals and actively contribute to the achievement of the team and organizational targets/goals as stated on the Balanced Scorecard and in the annual plan. Education and Experience: Master Degree in Social Work required; 3-5 years of Case Management experience. Supervisory experience preferred. Skill Requirements: Requires heart for ministry. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Ability to deescalate clients on the edge of verbal or physical violence. Ability to work as part of a team within a multi-disciplinary framework. Demonstrates computer literacy with knowledge of Microsoft Word and Excel. Requires oral and written communication skills and the ability to write reports and conduct and participate in meetings. Physical Requirements: Must have adequate hearing and speaking ability as to take part in and provide sound oral communication and information. Must be capable of working outdoors in sunlight and higher temperatures on occasion. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress. Must be able to lift 20 lbs. or more. Other: Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English. Requires a valid driver's license, a clean driving record and the ability to qualify for the Ministries' driving program. PM21 PI176131343

Keywords: Metropolitan Ministries Inc, Clearwater , Supervisor of Case Management - Pasco, Executive , Holiday, Florida

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