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SVP, Process Control Senior Manager

Company: Citi
Location: Clearwater
Posted on: January 13, 2022

Job Description:

SVP, Process Control Senior ManagerExcited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients ' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.Citi Shared Services (CSS) is a vital partner to the Corporate Finance and Human Resources organizations. We ensure financial and human resources operations and processes throughout the entire employment life cycle are carried out through the performance of world-class, scalable operations. We also deliver excellence in mission-critical, global products and local services for 84 countries. Furthermore, we manage the governance of the Citi Solutions Center Network, which serves 98,000 employees, supporting Citi 's businesses and operational units. Our diverse profile of products and services touches every Citi employee.Our strategic priorities, which include enhancing our safety and soundness standards, elevating both leadership and manager capabilities, as well as designing innovative solutions to eliminate pain points, enable us to continually raise the bar. We are implementing cutting-edge digital tools, exploring dynamic reporting capabilities and self-service platforms, and adopting forward compatible behaviors, all while modeling a customer-centric mindset. 90% of the CSS family calls one of our strategic hubs (Budapest, Costa Rica, Manila, Mumbai, and Tampa) home. Each hub offers a unique energy and a myriad of development and engagement opportunities, but the common attribute that cuts across them all is a strong sense of community. We are long-standing champions of diversity, which is consistently reflected in our decisions and actions. Our employees value meritocracy demonstrate passion for growth and development, and model dignity and respect for all.SVP, Process Control Senior Manager, Job Description: The FRSS NAM Risk and Control Senior Manager is a key position responsible for the administration, governance, oversight, and maintenance of Risk and Control activities for FRSS NAM service center, -500 employees. - FRSS NAM is a strategic location responsible for Regulatory, Prudential, Liquidity, CCAR, and Basel / RWA reporting operations. - -The NAM risk and control lead is a strategic position that supports the center head and reporting operations leads in managing risks and adhering to compliance requirements including Continuity of Business, Records Management, Information Security, End User Computing, among others. - The ideal candidate must be a strategic professional who has a strong understanding of control design, control assessment, and emerging risks.Responsibilities:

  • Strategic Risk Management: Provide sound guidance to FRSS NAM center head and reporting operations managers to incorporate robust risk management framework into reporting functions, and drive adherence to established policies and procedures including identification of critical processes, assessment of risks and enablement of key controls to mitigate risks. - Propose creative and pragmatic solutions for risks and control issues. - Support the implementation of Citi wide initiatives and projects including key corporate policies and procedures
    • People Management: Lead a team of intermediate and senior risk and control professionals. - Develop, coach, guide, and drive a high performing culture.
      • Internal and External Audits: Oversee and manage internal & external audits engagements in close coordination with NAM reporting operations leads and process teams globally; engage across other FRSS service centers as appropriate. Support audit teams in conducting the audits including articulation of the audit queries, process descriptions & flows, risks & controls, and Entity Level controls. - Ensure all the audit requests are met timely. Manage Audit and business monitoring. Guide the reporting operations teams on audit Risk Control Matrix, Audit Issues & remedial actions.
        • Process Reviews: Coordinate reviews to understand the end-to-end process, evaluate and highlight exposures of key control deficiencies, analyze root cause, and ensure management has effective and timely remediation plans. - Assist the FRSS NAM center head and reporting operations managers to identify Risk and Control gaps/ weaknesses, analyze root cause, and develop robust and practical correction action plans to improve the quality and effectiveness of the control environment.
          • Issue Management: - Evaluate exposure of control deficiencies and ensure effective and timely control remediation plans are established (i.e. Corrective Action Plans, etc.). - Evaluate Corrective Action Plans to ensure they address the underlying risk and ensure target dates are feasible. - Verify the adequacy of CAP actions and assess those actions to mitigate risks to an acceptable level
            • Communication: - Communicate to staff & management on initiatives, timelines, and status including risk management senior review packages, and control metrics and dashboards. - Use communication and diplomacy to guide and influence others. - Engage with senior management to report on status of control environment and escalate issues as appropriateQualifications:The ideal candidate will be a senior individual with proven track record and an extensive, multi-disciplinary knowledge of risk management and controls. -To qualify for this position, you must have a minimum of 10+ years of experience in risk advisory, operational risk, compliance, audit, and/or internal control within the financial services industry and the following:
              • BS Business, Finance, or Risk degree required
              • 7+ years of management experience with proficiency in building teams.
              • Proficient in risk and control analysis and audit concepts and skilled at analyzing root causes of problems and anticipating emerging issues. - Comprehensive knowledge of compliance policies.
              • Experience with applying principles, methods and techniques in the design and operation of process controls; well versed in a -no surprise ' culture to be able to proactively engage stakeholders to mitigate risk.
              • Ability to manage a complex portfolio in a dynamic and changing environment.
              • Ability to challenge existing convention of thinking; experience in conflict management and able to deliver contrary views in a professional manner.
              • Strong Presentation skills; comfortable with public speaking across various forums.
              • Must be eligible to work in the US. This position does not offer VISAs.
              • This position will be at our Tampa, Fl office and is does not provide relocation costs.About CitiCiti, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.Additional information may be found at - Twitter: @Citi - YouTube: - Blog: - Facebook: - LinkedIn: Family Group: Finance-------------------------------------------------Job Family:Process Control------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi -) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the -----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Clearwater , SVP, Process Control Senior Manager, Executive , Clearwater, Florida

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