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Senior Medicare Supplement Sales Manager

Company: e-TeleQuote Insurance
Location: Clearwater
Posted on: May 6, 2021

Job Description:

--- Strong knowledge of Medicare Supplements.--- Plan, organize, and direct the daily remote Medicare Supplement sales. --- Meet or exceed sales goals within compliance and quality guidelines and expectations --- Protect consumer private information --- Assist in skills assessment by measuring and reviewing periodic performance, delivering feedback, assessing reactions, and responding appropriately. --- Analyze statistical reports and other documentation to identify trends and implement enhancements to overall performance.--- Maximize impact of financial performance. --- Work with internal business partners to proactively develop continuous quality improvement initiatives surrounding customer service and client satisfaction. --- Identify needs of Agents, Team Leads and agents to ensure they have the necessary tools to provide quality service and achieve goals. Make recommendations, and implement new processes and procedures. --- Develop and implement programs that enhance employee motivation and maintain a positive work environment.--- Communicate and implement, through staff meetings or one-on-one counseling sessions, company and/or Call Center policies and procedures.--- Assist VP of Corporate Sales in providing tactical planning to ensure quality interactions with clients and enhance overall operational effectiveness. --- Thinking critically on challenges, develop solutions, and implement them with a focus on consistent and sustained improvement--- Oversee and delegate projects assigned by the VP of Corporate Sales. --- Perform other duties as assigned. .

--- Bachelor's Degree in a related field or the recognized equivalent in work experience or a combination of work experience.--- 7+ Years' experience in a Call Center operation leadership within a sales environment --- 4+ years' experience leading and coaching high performing sales teams--- Strong leader with a track record of developing individual and team skills and productivity--- Knowledge of internal computer/operating systems--- Strong analytical and project management skills--- Budgeting and overall P & L management experienceEOE AA/M/F/Vet/Disability PI134600078

Keywords: e-TeleQuote Insurance, Clearwater , Senior Medicare Supplement Sales Manager, Executive , Clearwater, Florida

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