ClearwaterRecruiter Since 2001
the smart solution for Clearwater jobs

Manager, Digital Experience

Company: (ISC)2
Location: Clearwater
Posted on: March 22, 2020

Job Description:

US-FL-ClearwaterJob_ID 2# of Openings 1Category Communications/Marketing


(ISC)-- -- is an international, nonprofit membership association for information security leaders. We're committed to helping our members learn, grow and thrive by providing world-class certification programs, education & training, and professional development opportunities that inspire a safe and secure cyber world. With more than 150,000 certified members, we empower professionals who touch every aspect of information security.

Position Summary

The Manager, Digital Experience leads a diverse team of product owners, front-end developers, business analysts, user experience professionals, and web content and marketing automation specialists to develop and execute a comprehensive and seamless digital communications strategy across all online properties. Oversee daily operations while closely collaborating with stakeholders throughout the business - including Member Services, Marketing, Sales, Education, Exams and our regional teams - to enhance the online experience for members and prospects, drive adoption of services, strengthen member value and engagement, and optimize conversions.


  • Design, develop and oversee the execution of (ISC) 2 's digital communications strategy for online properties including the public and membership-facing aspects of (Sitecore), third-party web platforms, our online community, blog, landing pages and ecommerce modules.
  • Responsible for defining the association's online experience and formulating strategies to successfully implement the vision and ensure a seamless, consistent, on-brand experience.
  • Manage a team of Web and Marketing Automation Specialists responsible for maintaining and publishing content through the Sitecore CMS and executing email engagement campaigns through Sitecore Email Experience Manager (EXM).
  • Oversee the team responsible for Sitecore CMS, website functionality, user experience, content architecture and overall performance goals against customer experience and business objectives.
  • Lead and guide a team of Sitecore developers and user experience professionals to continually enhance the online experience, including developing web applications and functionality that enable members around the world to more easily manage their membership and interact with the association.
  • Oversee a team of product owners and business analysts who regularly engage with teams throughout the business to identify areas for improvement that are aligned with association objectives and create a vision and strategy for enhancements.
  • Work within the Agile environment and processes to drive and deliver projects on-time, on-scope and within budget.
  • Oversee the measurement and performance of digital experience efforts from all web properties and analytics tools to provide impactful recommendations and informed enhancements.
  • Develop digital personalization tools to strategically engage and move prospect/leads through the marketing funnel, as well as create more enriching experiences for members.
  • Promote and use industry best practices for usability, performance, scalability, design and maintainability while implementing enhanced user interfaces.
  • Collaborate with marketing and other key stakeholders to establish and track success metrics, UTM tagging methodology, reporting and adjust digital strategies to improve conversions and better identify campaign ROI.
  • Miscellaneous duties as assigned.


    • At least 10 years of marketing or digital experience
    • Bachelor's Degree in marketing, computer science or a related field
    • 7+ years of demonstrated proficiency in HTML/CSS
    • 5 years' people management experience leading marketers and web developers
    • 3+ years of Sitecore Content Management experience highly preferred
    • 3+ years marketing automation experience
    • Experience as a product owner, project manager or team lead of enterprise-scale digital projects
    • Intermediate/Advanced level proficiency in Adobe Creative Suite, Google Analytics, AdWords, Data Studio and Tag Manager, Microsoft Office, Jira, Confluence and Salesforce
    • Thorough knowledge of interactive best practices like CAN-SPAM Act and GDPR requirements
      • Ability to demonstrate and support the 5 Company Core Values: Integrity, Excellence, Unity, Accountability, Agility
      • Ability to balance multiple projects simultaneously
      • Highly detail and results-oriented
      • A self-starter with strong execution and follow-up skills
        Physical & Mental:
        • Work extended hours when necessary
        • 10% travel required
        • Work in an office environment using dual monitor computer screens
        • Sitting for extended periods

Keywords: (ISC)2, Clearwater , Manager, Digital Experience, Executive , Clearwater, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Director of Emergency and Trauma Care Services - (Registered Nurse)
Description: Creates a positive and innovative atmosphere which encourages the team to go beyond normal duty to achieve key objectives exploring new ideas and solutions.-- Builds and helps to maintain positive relationships (more...)
Location: Saint Petersburg
Posted on: 04/6/2020

Full Time Pain Management Physician Needed
Description: If you are looking for a flexible work schedule, Medication Treatment only facility, weekends off,
Company: Medical On Demand
Location: Saint Petersburg
Posted on: 04/6/2020

Director of Women's Services
Description: Position Summary: Provides leadership and directs functions of assigned patient care area on a 24 hour basis ensures effective delivery of clinical patient care and compliance with administrative and (more...)
Company: HCA Corporate
Location: Orlando
Posted on: 04/6/2020

Senior Director, Contact Center Support
Description: In this role, you'll be responsible for, and manage, the leaders of the Learning Development, Quality Assurance, and Workforce Management teams to ensure SquareTrade contact centers are fully staffed (more...)
Company: SquareTrade
Location: Orlando
Posted on: 04/6/2020

Regional Sales Manager
Description: The Regional Manager of Sales will be a first line manager, who is responsible for meeting or exceeding the sales goals for his/her region.-- The Regional Manager of Sales will manage a team of sales (more...)
Company: Revance Therapeutics, Inc.
Location: Orlando
Posted on: 04/6/2020

Medical Director, Maternal Fetal Medicine
Description: We are seeking a Medical Director of Maternal-Fetal Medicine who can develop the Division as a nationally
Company: Nemours
Location: Orlando
Posted on: 04/6/2020

Medical Director, Maternal Fetal Medicine
Description: Fellowship training in Maternal
Company: Childrens Hospital Association
Location: Orlando
Posted on: 04/6/2020

Lockheed Martin: Software quality engineering manager orlando fl
Description: Job Description Description: Missiles and Fire Controls is a recognized designer, developer and manufacturer of precision engagement aerospace and defense systems for US and allied militaries. MFC offers (more...)
Company: Lockheed Martin
Location: Orlando
Posted on: 04/6/2020

Scientific Director NCI Strategy
Description: Provides scientific oversight over AdventHealths emerging Scientific and Protocol Review Committee SPRC , designed to open impactful and high enrolling studies, facilitate efforts to drive enrollment, (more...)
Company: Mental Health America
Location: Orlando
Posted on: 04/6/2020

Client Service Director
Description: Robert Half Management Resources is looking for a focused and results-oriented professional to join our team. Focusing on business development, you will market our services to prospective clients and (more...)
Company: Robert Half International
Location: Orlando
Posted on: 04/6/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Clearwater RSS job feeds