Sales Associate - Device Repair Technician

Company: Batteries Plus - Rock Family Enterprises Inc
Location: Dunedin
Posted on: June 24, 2022

Job Description:

Job DescriptionBatteries Plus and We Fix It in Dunedin, is hiring a Sales Associates/Device Repair Technicians to join our fast-paced, exciting work environment! Job description$17-19/Hour Minimum Guarantee (Base Wage + Incentives) during the first 6 months of your Career!Highlights of Great Benefits We Offer:

• Health Insurance, Vision, Dental, Disability, Life
• Paid Time Off (PTO) & Paid Holidays
• Generous Incentive & Bonus Programs
• 401k-Match Savings Program
• Employee DiscountPLUS - Our average retail hourly sales associate/management trainee earns over $19 per hour in wages and incentives, with some above $22. Our highly competitive retail compensation package consists of base pay, monthly bonus and individual performance incentives.WHO WE ARE and What We DoAt Batteries Plus, it's all about solving problems for members of our retail community. People come to us with valued items that are giving them trouble and we provide the batteries, bulbs, device repairs, or the expert advice & services necessary to take their worries away. It only takes a short while to understand what makes Batteries Plus different from other retail stores in the eyes of our customers. You will never hear "just browsing" from our retail customers, because they walk straight up to our team members with problem in hand and ask for help. This trust our customers show in us builds long-term relationships as their Trusted Advisors for the Services and Solutions we provide.As a Batteries Plus Bulbs Trusted Advisor, you will be responsible for working with your store team to make people smile through problem solving. You'll be in an energetic store environment while you learn the necessary skills. A "yes we can help you with that" and smile can go a long way, and we believe our Trusted Advisors have the power to be the best moment in each customer's day. We know you can earn a paycheck anywhere, but not everywhere can you reflect back at the end of the day on all the Smiles & Thank-You's you earned from people whose day you made better.You Can be a Batteries Plus Trusted Advisor if You:
  • Consider yourself a "people person," and enjoy meeting others.
  • Are handy and love to learn new skills and new information. (You will even get to learn to fix phones!)
  • Love working as a team and appreciate the chance to collaborate.
  • Understand how to create a great customer service experience.
  • Have a focus on quality and take pride in your work.
  • Are comfortable with responsibilities like cash-handling and store safety.
  • Can keep cool and calm in a fast-paced, energetic work environment.
  • Can maintain a clean and organized workspace.
  • Have excellent communications skills.
  • Ability to lift 50+ PoundsBesides very competitive pay, Batteries Plus is proud to offer a comprehensive compensation and benefits package. Benefits include 401K plus 4% match, Health Insurance, Dental, Life, Disability, Employee Discounts, paid holidays, and PTO.Our locally owned franchise group has 11 Retail sales and customer service locations throughout the Greater Tampa Bay area. If you like to provide excellent retail customer service and enjoy sales, we would love to hear from you. We also have a need for future management in our branches for those that want to advance in their career, we prefer to promote from within.No prior experience with batteries, phone repairs, key fobs or light bulbs is required as we will make the investment in your training, all you need is a background in retail customer service and sales and a desire to grow. Are you looking for a career in sales and customer service with a real opportunity for growth including management? Come join our exciting work environment and put your customer service and sales skills to good use! We need energetic, self-motivated sales and Customer service professionals that work well in a team.Batteries Plus is the nation's first, largest and fastest growing retail and commercial battery and light bulb franchise of its kind, offering a comprehensive selection of batteries, light bulbs, related products and services such as phone and tablet repair and Vehicle Key Cutting & Fob Programming that meet the growing demands of retail consumers and businesses alike. With more than 700 locations, and access to over 55,000 unique battery and light bulb products, Batteries Plus has become the single source supplier for all your battery and light bulb power needs.Sales Associate / Customer Service/ Tech Duties:
    • Assist retail and commercial customers in the purchase of batteries ,light bulbs, wipers, Key Fobs and Device Repairs (training provided)
    • Suggestive sell add-on items, participate in retail store and commercial sales activities to achieve sales goals Replace batteries in vehicles, watches, key fobs, cell phones, and more (training provided)
    • Maintain proper inventory by stocking and facing shelves, Add-on and up-sell product, Maintaining store appearance and cleanliness
    • Demonstrate a customer first mentality
    • Greet Customers, determine needs, ask questions
    • Inbound phone sales/customer service
    • Function as a team player
    • Repair cell phones, tablets, and other devices as needed (training provided)
    • Receive, pack and ship devices Maintain proper inventory
    • Program Key Fobs Qualifications:
      • Must be able to work a 40 hour work week that includes Saturday and Sunday shifts.
      • Good listening and verbal communication skills
      • Selling and Customer Service
      • Ability to gain quick and solid understanding of company's electronic POS and cross reference system
      • Ability to multitask effectively and prioritize, follow up, and meet deadlines with multiple tasks and projects
      • Ability to calculate simple math and percentages
      • Strong eyesight and technical aptitude required for various types of repair work we offer
      • Valid driver's license and ability to get to area stores
      • Must be able to lift 50 + lbs. to eye levelBatteries Plus Bulbs is an Equal Opportunity Employer
        
        Job Posted by ApplicantPro

Keywords: Batteries Plus - Rock Family Enterprises Inc, Clearwater , Sales Associate - Device Repair Technician, Engineering , Dunedin, Florida