Office Floater 1st Shift

Company: Frankcrum Staffing
Location: Clearwater
Posted on: September 2, 2024

Job Description:

Office Floater

Position Summary

The customer service department is responsible for daily direct contact with customers and sales people. The overal l objective of this position is to support general office functions.

Essential Accountabilities

• Increase productivity and facilitate office functions by:
• Answering phones
• Inputing sales orders correctly
• Completing other data entry tasks, inventory, etc.
• Filing
• Foster loyal customer relationships by communicating with customer s to ensure product meets customer ' s requirements and work diligently to resolve technical issues in a professional and timely manner .
• Other duties and assignments as required.
  Qualifications
  
  Education /Certifications
  • High School Diploma/GED Experience
    • 1-2 years of relevant experience
      Knowledge , Skills & Abilities
      • Intrapersonal Skills - Self-motivated and able to identify, examine, and resolve issues independently from others. Hold a strong regard for guidelines, procedures and integrity.
      • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
      • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Tools include: calculator, telephone, copier, fax machine, computer, postage machine
      • Computers and Electronics - Knowledge of computer hardware and software , including applications and programming such as Microsoft Office Business Suite and Data-Pro .
      • Verbal & Written Communication Skills - This position requires basic skills (Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.)
      • Math Skills - This position requires minimal skills (add, subtract, etc.)
      • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
      • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
      • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
      • Time Management - Managing one's own time to complete production schedule.
      • Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
      • Customer & Service Orientation - Actively looking for ways to help people.
      • Instructing - Teaching others how to do something.
        Core Competencies
        
        Organization Wide:
        • Safety - Visibly and consistently ensures a safe work environment for self and other
        • Teamwork - Encourages strong, positive relationships and respects differences among team members
        • Quality - Completes work with minimal error, continuously strives for zero defect production
        • Efficiency - Completes work on or ahead of time
        • Integrity - Gains the trust of others by taking responsibility for own actions and telling the truth
        • I nnovation - Fosters and initiates new ideas, methods and solutions
          Physical Demands/ Working Conditions
          
          Physical Requirement: Must have ability to lift and carry up to 25 lbs. Employee must be able to s it, climb or balance, hear, use hands, stoop, kneel, crouch, stand, walk, talk, and reach with hands and arms.
          
          Working Conditions : Duties are performed primarily in an office setting. Operates computer and standard office equipment, such as telephone and copier/printer.
          
          Hours : Shifts vary and last 8 hours. Overtime required as needed.
          
          ** This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position .
          
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Keywords: Frankcrum Staffing, Clearwater , Office Floater 1st Shift, Administration, Clerical , Clearwater, Florida